Clinical Program Coordinator

Overview

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

If you're someone who believes that exceptional client care starts with strong clinical leadership, this role was built for you.

As a Clinical Program Coordinator at Health Connect America, you'll play a vital role in supporting both the clinical and operational success of your program. By mentoring team members, promoting best practices, and helping ensure quality service delivery, you'll contribute to meaningful outcomes for clients while supporting the growth and effectiveness of your team.

What You'll Do

As a Clinical Program Coordinator, you'll serve as both a clinical resource and operational partner, helping maintain high standards of care while supporting the day-to-day functions of the program. Day to day, you can expect to:

• Provide clinical leadership, mentorship, and guidance to team members while modeling best practices in service delivery, documentation, and professional conduct
• Support treatment planning, care coordination, and clinical compliance activities by reviewing documentation, participating in treatment team meetings, and promoting quality standards
• Assist with program operations including admissions, service authorizations, scheduling, staff training, referral management, customer relations, and documentation compliance
• Partner with leadership on recruitment, hiring, onboarding, staff development, strategic planning, and program growth initiatives
• Support regulatory readiness through chart audits, quality reviews, accreditation activities, and compliance with organizational, payer, and state requirements
• Provide direct clinical services when needed and, when applicable, offer licensure supervision and support to clinicians pursuing professional licensure

What to Expect

This is a dynamic role that blends clinical expertise with operational leadership. You'll work closely with Program Directors, clinicians, referral sources, community partners, clients, and families to ensure services are delivered efficiently and effectively while maintaining the highest standards of quality.

Success in this position requires strong clinical judgment, attention to detail, leadership skills, and the ability to balance multiple priorities. You'll have the opportunity to influence program outcomes, support staff development, and contribute to the continued growth and success of your region.

For licensed clinicians providing supervision, this role may include oversight of staff working toward licensure, including responsibility for supervision activities, maintaining appropriate credentials, and ensuring compliance with applicable professional and regulatory requirements.

Qualifications

We welcome candidates who bring a passion for clinical excellence and team development and meet the following qualifications:

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field
• Licensure or license eligibility as required by applicable state regulations (such as LPC, LCSW, LMFT, or equivalent)
• Experience providing clinical behavioral health services, preferably in community-based or outpatient settings
• Leadership, supervisory, program coordination, or management experience preferred
• Strong knowledge of behavioral health documentation, regulatory requirements, quality assurance processes, and clinical best practices
• Valid driver's license, reliable transportation, and current vehicle insurance, if required for assigned duties

Be Well with Us

We know that people who support others need support, too. That's why Health Connect America offers a comprehensive benefits package designed to help you thrive both professionally and personally:

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.