Personal Lines Underwriter

Personal Lines Underwriter

The salary range for this job posting is $49,225.00 - $98,788.00 annually + bonus + benefits. Pay Type: Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Ideal candidates will reside within driving distance of our Columbus, Ohio office and work a hybrid schedule. We may hire at different levels for this Personal Lines underwriting role depending on the candidate's background and experience. The listed salary range is inclusive of all levels.

This role reports to a Regional Vice President, Personal Lines.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current footprint includes:

• Connecticut
• Delaware
• Florida
• Georgia
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Missouri
• Nebraska
• New Hampshire
• New Jersey
• North Carolina
• Ohio
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Virginia
• West Virginia
• Wisconsin

Job Objective

The Personal Lines Underwriter is responsible for managing an assigned territory by growing a profitable book of business. This position builds strong relationships with our agency partners and provides them with timely service and expertise on risk selection and book management. This role is responsible for ensuring Encova's risk appetite, underwriting guidelines and philosophies are maintained while minimizing loss potential for the company through proper risk selection while retaining a quality book of business.

Essential Functions

• Make decisions on new business acceptability when outside of underwriting guidelines, but within your letter of authority, and clearly document your rationale and thought process
• Utilize available policy endorsements, coverage exclusions, and deductibles at their discretion to select and manage exposures and pricing of risks
• Evaluate exposures and use discretionary judgement to determine continued risk acceptability and solution for risk management concerns identified to ensure long-term profitability
• Work with agency partners on a portfolio basis and look for opportunities to improve book performance and prevent premium leakage
• Monitor and analyze agency performance using agency profiles and Tableau reports to drive production to meet established new business, retention, and profitability goals
• Plan and conduct regular agency visits in assigned territory to develop and promote profitable personal lines growth opportunities, build relationships, and solve problems
• Work with Personal Lines Territory Managers and Agency Managers to develop specific strategies at an agency level to achieve targeted growth and profit goals
• Improve automated risk selection by identifying gaps and recommending refinements to our automated underwriting rules
• Provide input to drive and implement strategic underwriting initiatives
• Assist with the development and presentation of onboarding and continued training programs for agencies
• Ability to travel and meet with customers in your assigned territory

Other Functions

• Monitor assigned agents and develop strategies to address issues including corrective actions for growth and profit targets not met
• Develop a thorough knowledge of agency operations at an individual agency level within assigned territory
• Maintain a working knowledge of personal lines insurance statutes in assigned territory
• Interact collaboratively with business partners including customer service, claims, sales, compliance and actuarial
• Develop additional subject matter expertise in underwriting to improve our capabilities as an underwriting organization

Knowledge, Skills and Experience

• Previous insurance experience is preferred
• Customer service experience is strongly preferred
• A bachelor's degree in risk management or business is strongly preferred
• Strongly encouraged to pursue continuing education in one or more of the following areas: College degree and/or INS, API, CPRM, CPCU or AU courses/certifications
• The ability to analyze risk and interpret available data and make effective decisions to support profitability is required
• Strong communication skills, time management skills, negotiation tactics, and presentation skills are required

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

• Health, Dental & Vision Insurance
• Company-provided life and income protection plans
• Eligibility to participate in a company incentive bonus program
• 401(k) Retirement Plan - 100% company match up to 7% on annual salary
• Paid Time Off, Paid Holidays, and Floating Holidays
• Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.

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