HVAC Service Manager

HVAC Service Manager

Lead service operations and technical teams across central New Jersey.

Job Overview

• Company: Pezz Heating & Cooling.
• Salary/Pay Rate: $40 to $45+ per hour (Based on experience) plus profit sharing.
• Location: Hillsborough, NJ (Service Area: Central New Jersey).
• Job/Employment Type: Full Time.
• Schedule: Monday - Friday (Overtime as needed).
• Project Scope: Residential and light commercial.
• Mandatory Licenses & Certifications: EPA Certification and valid driver's license.

The Opportunity

You will serve as the premier technical leader for Pezz Heating & Cooling, overseeing daily service operations and installation quality. This role empowers you to mentor a high-performing team of technicians while maintaining a hands-on presence in the field. You will have the autonomy to drive operational excellence and the support of a company that prioritizes professional growth and integrity.

How You Will Make an Impact

• Direct daily service and installation operations to ensure high-quality project delivery.
• Mentor and develop field technicians through hands-on training and performance monitoring.
• Execute advanced diagnostics and troubleshooting on complex heating and cooling systems.
• Resolve escalated technical issues and customer concerns to maintain elite satisfaction levels.
• Enforce strict safety protocols and code compliance across all residential and commercial sites.
• Coordinate with dispatch to optimize workflows and maintain strict project timelines.
• Audit completed installations and repairs to ensure they meet company craftsmanship standards.

Required Qualifications & Experience

• Minimum of 8 years of HVAC service and installation experience.
• Proven leadership experience managing or mentoring technical teams in the field.
• Expert-level proficiency with furnaces, AC systems, heat pumps, and RTUs.
• Strong communication skills necessary for managing team dynamics and customer relations.
• Ability to perform advanced mechanical troubleshooting with minimal oversight.

Preferred Qualifications & Experience

• Demonstrated experience in developing formal apprenticeship or mentorship programs.
• Advanced knowledge of hydronic boilers and specialized mini-split installations.
• Documented success in operational leadership and workflow optimization.

Compensation & Benefits

• Weekly pay cycle and profit-sharing opportunities.
• Comprehensive medical, dental, and vision insurance.
• Health savings account (HSA) and wellness reimbursements.
• Paid time off including holidays, vacation, and sick leave.
• Company vehicle, smartphone/tablet, and uniforms provided.
• Paid HVAC training, certifications, and leadership development.

About Us

Pezz Heating & Cooling is a trusted provider of mechanical services rooted in craftsmanship and personal accountability. We foster a supportive environment where long-term careers are built through dedicated mentorship and ongoing technical training.