Assistant Service Manager

Service Advisor Position At Kia Of Old SaybrookHere at Kia of Old Saybrook, we strive to make every client a client for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee at Kia of Old Saybrook is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We're looking for a Service Advisor to join our team! Do you think you have what it takes? Apply today!Benefits:Work/life balance – great hours & schedule options availableCompetitive base salary + commission (earn $65,000–$90,000/year)Health, dental & vision insurancePaid time off & holidaysOngoing training and career growth opportunitiesResponsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirements:Above-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrity2+ years of experience in a customer service roleStrong communication and organizational skills.Ability to work in a high-volume environment with professionalism.Knowledge of vehicle systems and maintenance schedules a plus.Positive, team-oriented attitude.