Quality Technician I

Quality Assurance Technician (QA Support Specialist)

At Jabil, we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Location/Division Specific Information

• Schedule: Sunday - Tuesday and every other Wednesday
• Hours: 6:00PM - 6:00AM EST
• Compensation: Hourly + 15% shift differential
• Building: CVG100 | Shift B - 402
• Location: 2505 Ted Bushelman Drive, Suite 100, Florence, KY 41042

How Will You Make an Impact?

In this Quality Assurance Technician (QA Support Specialist) on-site role, you will enhance the effectiveness of the Quality Assurance (QA) department by providing both administrative and technical support to the Quality Engineer and broader quality team. You will play a key role in maintaining product quality, supporting new product introductions, and ensuring compliance with internal and customer requirements. Your work will directly contribute to improving process consistency, reducing defects, and ensuring customer satisfaction. By supporting audits, inspections, and quality systems, you will help strengthen overall operational excellence.

Our Florence, KY (Northern Kentucky Cincinnati area) site supports high-growth AI and cloud infrastructure customers, spanning server and rack integration, and datacenters where quality, speed, and traceability are essential.

What Will You Do?

• Assist in the creation and maintenance of visual aids
• Support Quality Engineers and Technicians in daily engineering and quality functions
• Prepare and organize raw data for analysis and reporting
• Perform routine process and product audits
• Support new product introductions and related experiments as directed by leadership
• Review defect samples and verify purge processes
• Assist with MES setup for both new and existing products
• Track and follow up on DA, ECN, and CAPA (Corrective and Preventive Actions)
• Review non-conforming materials and products for compliance
• Conduct and support production inspections to meet customer requirements
• Compile and maintain quality documentation and records
• Collaborate with cross-functional teams to resolve quality issues
• Ensure adherence to quality standards and procedures
• Communicate findings and escalate concerns when necessary
• Perform other duties as assigned

How Will You Get Here?

Education

• High school diploma or equivalent

Experience

• Prior experience in a quality, manufacturing, or technical support role preferred but not required
• Experience working in electronics or components handling environments is a plus

Knowledge, Skills & Abilities

• General knowledge of electronic component handling.
• Strong analytical skills with the ability to define problems, collect data, and draw conclusions.
• Ability to interpret graphs, ratios, and technical data.
• Proficiency with Windows-based systems and advanced PC skills.
• Ability to read and understand work instructions, visual aids, and technical documents.
• Basic math skills (addition, subtraction, multiplication, division, percentages).
• Effective communication skills, including presenting information to various audiences.
• Ability to write simple correspondence and documentation.
• Strong attention to detail and organizational skills.
• Ability to follow instructions and work within standardized processes.

Preferred Qualifications

• Technical Associate's degree
• Experience with MES systems.
• Familiarity with quality systems such as CAPA, ECN, and defect tracking.
• Exposure to manufacturing quality audits and inspections.

Benefits you will receive while working with Jabil:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.