Sales Lead

Settler's Green Outlet Village 2 Common Ct Suite D14 North Conway, NH 03860, USA At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family‑owned company recognized worldwide for delivering feel‑good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary. We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals. Is that you? Jockey is seeking an energetic Sales Lead (Key Holder) to join our team at our North Conway, NH location. As a Sales Lead for Jockey, you will provide excellent customer service following Jockey’s service principles, focusing on the achievement of store goals and maximizing sales. In addition, you will provide management assistance with opening and closing of the store. All part‑time employees earn Paid Time Off (PTO) and generous discounts and incentives!

JOB EXPECTATIONS

Demonstrate behavior that reflects Jockey’s core values and culture. Establish positive relationships with co‑workers and guests, ensuring high productivity and inclusiveness in accomplishing satisfaction goals. Provide feedback, coaching and direction to the store team. Provide a warm, sincere greeting to all guests, including current promotional messages and suggestive selling. Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs. Promote company programs (i.e., Rewards participation, satisfaction guarantee, etc.). Promote awareness and excitement to grow Jockey Rewards membership. Assist in driving all aspects of store level sales, goals and profitability. Perform various sales and register transactions including ringing purchases, processing cash or credit payments and counting money. Act as Manager on Duty in the absence of Store Management, including opening and closing the store in accordance with Jockey’s policies. Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards. Protect the security of cash, inventory and other company assets according to policies and procedures. Ensure adherence to all Jockey policies and procedures. Maintain a safe and clean work environment. Support hiring and recruiting efforts. Other job duties as assigned.

QUALIFICATIONS

REQUIRED:

High school diploma or equivalent. Must be 18 years of age or older. Excellent interpersonal and verbal communication skills.

PREFERRED:

1 year of management experience. Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.

PHYSICAL DEMANDS/WORKING ENVIRONMENT

Ability to move 25 pounds. Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store. Ability to work with/around cleaning chemicals. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Jockey International