Server - Fine Dining - Orchid Room (PT)

Fine Dining Server - Orchid Room PTSouth Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is a home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.We currently have an opportunity for a well-rounded and seasoned Fine Dining Server - Orchid Room PT to join our Pier Sixty-Six Club team! You will be an integral member of the team that creates distinctively different and authentic experiences for our club member. You will be responsible for greeting patrons, taking orders, serving food and beverages, and checking on member satisfaction. You will use the freedom to go the extra mile to turn member interactions into moments of magic.Reporting to the Orchid Room General Manager you will support and provide excellent service at our new high-end brunch all day concept, located on the lobby level of our iconic resort. This high-volume requires a passion for personalized service and guest engagement. The new hot spot in Fort Lauderdale will offer luxury products and service, in a dynamic environment.ResponsibilitiesAble to explain ingredients, preparation techniques and available substitutionsKnowing of and able to talk to customers about daily specialsBe detail orientedProvide meal recommendations and wine pairing suggestionsThorough knowledge of FORBES standardsServe food courses and alcoholic beverages to guestsSet tables according to service standardsAnswer questions on menu selections to guestsCommunicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availabilityCommunicate additional meal requirements, allergies, dietary needs, and special requests to the kitchenRecord transaction in InfoGenesis system at time of orderCheck in with guests to exceed guest satisfaction with each food course and/or beveragesMaintain cleanliness of work areas, china, glass, etc., throughout the dayComplete closing duties, including restocking items, turning off lights and fire pit, looking all doors etc.Present physical and accurate check – 2 copies to guests and process paymentsEnsure uniform and personal appearance are clean and professionalWelcome and acknowledge all guests according to company and five-star standardsRun food and bus tables when you find extra timeAnticipate and address guests service needsSpeak with others using clear and professional languageDevelop and maintain positive working relationships with others and support your team to reach common goalsEnsure adherence to quality expectations and standardsMove, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.Thank guests with genuine appreciationPerform other reasonable job duties as requested by SupervisorsAdditional Duties & Responsibilities:Adhere to departmental policies and proceduresEffectively communicate with peers, management, line, and front-of-the-house employeesPractice effective listening: (seek to understand)Perform related duties as requiredBe responsible for the cleanliness of the immediate work area as well as the general propertySubscribe to proper grooming, dress and uniform standards as set forth by Company policyBe courteous to all guests and coworkersMaintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member HandbookBe familiar with all Resort services/features and local attractions/activities to respond to guest inquiries accuratelyMaintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes at Pier Sixty-Six.QualificationsEnergetic, enthusiastic, and motivational individualMust be able to speak, comprehend, read, and write EnglishMust have effective communication skillsAbility to implement and uphold service standardsAbility to prioritize and organize work assignmentsAbility to interact with all associates and guests of the resortAbility to work well in stressful, high-pressure situationsMust be able to stand or walk for long periods of timeAbility to work flexible shifts, including evenings, weekends, holidays, and extended periods during high-volume operations.Experience, Education, & Licensure:Minimum 2 years in fine dining service experience in addition to knowledge of sideboard service.Hotel and or club experience preferredHigh School diploma preferredAs a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:Group medical, dental, vision, life, and disability benefitsParticipation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursementAn employee assistance programPaid time off/sick timeParticipation in a 401(k) plan with a company matchComplimentary team member mealsComplimentary room nights at CoralTree Hospitality managed propertiesJoin us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.