Customer Success Advocate | AI-Driven SaaS Support (Remote)
CustomerHub
- Remote job
CustomerHub is seeking a Customer Success Representative to deliver top-tier support via email, chat, and occasional live video calls. You will become an expert on the CustomerHub platform, own the Help Center, and use AI tools to draft responses and enhance workflows. This role values pride in work, reliability, and the ability to work remotely while collaborating with product and support teams to improve customer satisfaction and ensure accurate, accessible resources. #J-18808-Ljbffr CustomerHub
- AllWage, a remote-first payroll software company serving 400+ businesses, is hiring a Customer Success professional in the United States. You’ll... ...team over time. You’ll apply AI-driven approaches, automate where... ...across the company to support customers from day one. #J...Remote job
- CrowdStrike Inc. is seeking a Technical Support Engineer to help customers integrate, deploy, and maintain CrowdStrike services. You will own issues, troubleshoot, identify root causes, and collaborate with engineering to resolve complex problems. The role emphasizes strong...Remote job
- A leading SaaS company for vacation rentals is looking for a Customer Support Advocate to empower hosts with exceptional support and product guidance. This remote role involves addressing technical issues, onboarding customers, and collaborating with diverse teams. Candidates...Remote work
- A pioneering AI SaaS startup is seeking a Customer Success Agent to empower users and streamline support experiences. The role involves customer onboarding, managing support tickets... ...for customer education. This is a fully remote position offering flexible working hours...Remote workFlexible hours
- Slang AI is hiring a Technical Support Specialist to own Tier 1 and Tier 2 support across... ...will work closely with Customer Success, Implementation, Product,... ...company grows. This is a remote role with occasional offsites... ...brings 3+ years in SaaS support, strong problem-solving...Remote job
- ...global aviation industry, is seeking a Customer Success Manager to own a mid‑market book with a... ...collaborate with Sales, Product, Marketing, and Support, using health and usage data to... ...record in tech‑enabled CS and data‑driven decisions is required. #J-18808-Ljbffr...Remote job
- Flai is hiring a Customer Success Manager to be the connective tissue between... ...and dealership customers. Remote, Texas-based with travel to... ...onboarding, renewal, and support. You’ll influence product through... ...and own a rapid, data-driven customer journey. You will build...Remote job
- saas.group's Prerender brand seeks a Senior Customer Success Manager to own retention for an enterprise and mid-market book, using data to spot risk and drive value... ...into business outcomes, and partner with Product, Support and Marketing to continuously improve. You will...Remote job
- ...seeking a proactive Cloud Support Engineer to own end-to-... ...issues across SaaS and private cloud environments... ...senior engineers and customer contacts, act as the second... ...scale support with AI-powered workflows. The... ...Docker and cloud tooling. Remote work is supported, with...Remote job
- Centric Software is seeking a Customer Support Specialist to serve as the primary contact for users of its AI-powered Retail Planning and Pricing SaaS platform. You will troubleshoot issues,... ...with Professional Services, Customer Success, Product Support or DevOps to...Remote job
- Centric Software is seeking a Customer Support Specialist for our AI-powered Retail Planning and Pricing SaaS platform. You’ll be the main point of contact for customers,... ...teams to resolve complex problems in a fully remote North American environment. You’ll engage via...Remote job
- ...Sprinto Product Support Sprinto is... ..., vendors, and customers. Sprinto autonomously... ..., privacy, and AI governance,... ...and AI-driven automation, Sprinto... ...step in. Being remote means we rely less... ..., Customer Success and Compliance... ...learning how a global SaaS product...Remote workWork from home
- ...vendors, and customers. Sprinto autonomously... ...privacy, and AI governance,... ...and AI-driven automation, Sprinto supports 200+ global security... ...in. Being remote means we rely... ...customer’s success in this phase... ...into advocates. Drive product... ...management role at a SaaS company —...Remote workContract workWork from home
$84k - $99k
...CA, but built as a remote-first company that enables... ...team is inclusive, driven, humble and supportive. We are deliberate... ...to drive successful customer adoption of our platform... ...agents. Build and use AI-powered “vibe coding... ...paced, client-facing SaaS environment with multiple...Remote workFull timeWork from homeFlexible hours$150k
...· Full-time · Remote Reports to:... ...Vice President of Customer Solutions... ...compliant, and data-driven operation. Within... ..., diligence support, implementation... ...Marketing, Customer Success, and Product to... ...preferably in SaaS, with a track... ...Daily use of AI on core pre-sales...Remote workFull timeLocal areaWork from homeFlexible hours$70k - $140k
...AI Consultant – Pharmacovigilance/Safety... ...is a mission-driven organization and pioneer... ...fastest-growing SaaS companies in history... ...the Right Thing, Customer Success, Employee Success,... ...company, we support your flexibility to... ...practices. This is a remote, full-time...Remote workPermanent employmentFull timeFreelanceH1bWork at officeLocal areaWork from homeFlexible hours- ...by design. Our customers choose their providers... ...and now every AI agent checking... ...-facing role supporting primarily US... ...business hours. Success in this role... ...role within a B2B SaaS or fintech... ...North Carolina for remote employees #LI-AE... ...— Workflow-driven routing and retry...Remote workImmediate startWork from homeWorldwideFlexible hours
- ...bottlenecks with AI-driven precision. Fresh off... ...a rapidly growing customer base at UpGuard,... ...always come first! Our Success team is determined... ...5+ years in a B2B SaaS implementation,... ...allowance: To support your career development... ...’s leave Fully remote working environment...Remote workWork from home
$110k - $135k
..., but built as a remote-first company that... ...is inclusive, driven, humble and supportive. We are deliberate... ...remove roadblocks for customers encountering... ...customers toward successful outcomes with Fieldguide... ...and supports AI enablement. Join... ...in a B2B SaaS setting Highly self...Remote workWork from homeFlexible hours$105.5k - $136.5k
...meaningful impact, and are driven to deliver... ...Managers and Support can't resolve from... ...documentation the rest of Customer Success relies on. When a... ...area, and use AI to redesign how it... ...technical support in a SaaS environment, with... .... We’re remote-first, not relationship...Remote workFull timeLocal areaWork from homeRelocationHome officeFlexible hours- ...Aircall is seeking a Customer Support Specialist to advocate for customers, promote product education, and guide users through features. You’ll collaborate... .... You’ll work in a fast-growing, multilingual remote environment, with opportunities to grow into onboarding...Remote work
- ...re a fast-growing SaaS company looking... ...value teamwork, are customer-centric, and get... ...The Sr. Customer Success Advocate (CSA) is the key... ...mindset with a data-driven approach to... ...comes from feeling supported in all areas of their... ...This is a fully remote position...Remote workFull time
- ...in Florida is seeking a Client Success Manager to manage the full... ...lifecycle from onboarding to ongoing support. The ideal candidate will... ...skills, comfortable working with AI tools, and excellent... ...client-facing materials. This remote-first opportunity allows for significant...Remote work
$100k - $150k
...building a world-class SaaS company, and we are... ...Job Description The AI Customer Success Manager operates as an... .... Location: Remote with up to 25% Regional... ...Solutions Engineers and Support to quickly resolve complex... ...when adoption drops driven by enablement challenges...Remote workFull timeWork experience placementWork at officeLocal areaWork from homeFlexible hoursShift work- ...and execute demand generation initiatives. This hybrid remote role requires 4-7 years of B2B SaaS marketing experience, with a focus on strategy,... ...an innovative team creating scalable solutions in the AI-driven cybersecurity space. #J-18808-Ljbffr GTB Technologies,...Remote work
$102k - $148k
...the way people and AI agents work today.... ...adopt the SaaS and AI tools they... ...team of curious, driven individuals, and to... ...Consultant on the Customer Success team, you’ll lead... ...here. This is a remote opportunity within... ...training and enablement support for Project Manager...Remote workFull timeCurrently hiringWork at officeLocal areaImmediate startWork from home- ...Country: Spain Remote Work Available: Yes... ...is a mission-driven organization and pioneer... ...fastest-growing SaaS companies in history... ...the Right Thing, Customer Success, Employee Success,... ...company, we support your flexibility to... ...deliver cutting-edge, AI-powered solutions...Remote workWork at officeLocal areaWork from home3 days per week
- PriceLabs is seeking a Product Support Specialist to be the first point of contact for customers in a fast-paced, data-driven SaaS environment. You will handle inquiries, guide customers through product features, and resolve issues with empathy and clear communication....Remote job
$70k - $140k
...Systems is a mission-driven organization and... ...fastest-growing SaaS companies in history... ...the Right Thing, Customer Success, Employee Success,... ...Anywhere company, we support your flexibility... .... This is a remote, full-time, permanent... ...platform performance AI-Enabled Efficiency...Remote workPermanent employmentFull timeH1bWork at officeLocal areaWork from homeFlexible hours- Relativity is seeking a Customer Success Manager to own outcomes... ...KPI impact, data-driven action, and operational... ...discipline. Posting indicates Remote/Hybrid work in the... ...or related roles within SaaS or technology, with strong... ...communication and AI fluency to scale customer...Remote job
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