Busser

Job Description

Job Description

Busser

SUPERVISOR: F&B Supervisor and FOH F&B Manager                                                      EXEMPT (Y/N): NO

Classification : Non-Key

SUMMARY:

A Food and Beverage employee who clears away dirty dishes, sets tables, and serves as an assistant to a waiter or waitress with established procedures.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Report to supervisor on duty for daily assignments
• Transports all dirty dishes, glassware, trays, silverware and or bus carts and tubs into kitchen area
• Preforms all table clearing methods effective and efficiently
• Sets table trays, caddies and or condiments to proper form after clearing and wiping table tops
• Assist host, cashier and or bartender if needed to escort and sit guest when needed
• Transport and stock glassware to designated area
• Transport all silverware and or supplies to designated area
• Assist waiter, waitress, cashier and or host to preform necessary side work when needed.
• Unload all items delivered to buffet or bar when needed
• Clean front of house floors, counters, and cabinets.
• Clean front of house tables, chairs, walls and bases
• Maintain cleanliness and orderliness of front of house bar or buffet
• Maintains all proper food safe guidelines in all areas
• Assist waiter and or waitress in preparation of drinks as necessary
• Preforms necessary side work, pre shift work and shift completion work
• Adheres to all regulatory, departmental and casino policies and procedures
• Ensure safety, cleanliness and customer satisfaction
• Promotes Positive Customer relations, greets guests and creates friendly atmosphere
• Perform other job-related duties as assigned.
• Ability to read, write, and communicate with staff and guest verbally in English
• Skills in establishing and maintain effective working relationship with staff
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to maintain confidentiality
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Contributes to a team effort and accomplishes related results.

MINIMUM QUALIFICATION REQUIREMENTS:

• High school diploma/GED.

• Minimum one year experience of hospitality industry experience in a high volume-high operation. (Casino/Restaurant experience preferred)

• Ability to carry out instructions furnished in verbal and written format.
• Must be able to demonstrate ability to read and comprehend written instructions.
• Must be able to successfully pass a drug screen and the tribal gaming commission licensing.
• Tribal preference.

TRIBAL PREFERENCE POLICY:

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting, and separation from employment.  For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

• Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications
• Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications
• Enrolled members of other recognized tribes who satisfy the minimum job qualifications
• Military Veterans
• All others who satisfy the minimum job qualifications

EDUCATIONS AND/OR EXPERIENCE:

• High School Diploma, General Education Degree (GED) Required
• Minimum one year experience of hospitality industry experience in a high volume-high operation. (Casino/Restaurant experience preferred)

WORKING CONDITIONS:

• Requires being mobile 100% of time
• May work in dimly lit/Smokey area.
• Heavy Lifting for delivery and transport
• Use of industrial cleaning products
• Must be able to tolerate change in temperatures while in cooler or freezer areas
• Must be able to stand for extended periods
• Must be able to tolerate extensive background noises and still maintain calmness and                              courteousness.
• Required to lift/push or pull minimum of 25lbs. and stand to 100+lbs with help of dolly or cart.
• Requires regular and consistent attendance
• Work area may be small with heavy production and high volume of people.
• Extended hours and irregular shifts are required.
• Tight time constraints and multiple demands are common.

CERTIFICATE/LICENSE:

• Louisiana Alcohol Serving Card