DG Specialist I-Atlanta

Ideal Candidate: The DG Specialist I is responsible for supporting day-to-day operations-shipment planning, documentation, carrier coordination, and compliance-while following SOPs to deliver safe, compliant, on-time service. Communicates clearly with customers and internal teams, applies the basics of 49 CFR, IATA, and IMDG, and knows when to escalate non-routine or complex cases. Detail-oriented, organized, and coachable, they maintain audit-ready records, work safely in warehouse and secured/TSA areas, and manage time well to meet cutoffs.

This position is based in the Atlanta area; however, we are specifically seeking candidates located in or near Cartersville, White County, and surrounding North Georgia communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a point of contact for customers via email, phone, and on-site interactions regarding assigned shipments.
• Travel to customer locations as required to support dangerous goods operations, including shipment review, coordination, inspections, or issue resolution.
• Acknowledge and respond to customer communications in a timely and professional manner.
• Manage assigned shipments and accounts in accordance with company procedures and service standards.
• Assist with shipment planning and coordination for domestic and international movements.
• Apply applicable regulatory requirements (49 CFR, IATA, IMDG) based on mode of transportation.
• Classify dangerous goods using Safety Data Sheets (SDS), including UN/ID number, Proper Shipping Name, hazard class/division, packing group, quantity limits, and compatibility requirements.
• Ensure proper marks, labels, and documentation are prepared and applied accurately.
• Complete required checklists, job breakdowns, and work instructions for each shipment.
• Coordinate packing, crating, and delivery schedules with warehouse and packing teams.
• Coordinate carrier pickups, deliveries, and special handling requests.
• Perform accurate data entry and maintain complete, audit-ready shipment files.
• Assist with freight audit and billing preparation, including documentation review and reconciliation.
• Support compliance with internal SOPs, customer instructions, and regulatory requirements.
• Collaborate with team members to meet daily operational goals and deadlines.
• Perform other job-related duties as assigned by supervision

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• 1 - 2 years experience in hazardous materials, dangerous goods, logistics, freight forwarding, or related shipping/receiving operations with exposure to DG tasks (classification, packing, marks/labels, or documentation).
• High school diploma or equivalent required.
• Must have foundational working knowledge of DOT/49 CFR, IATA, and IMDG regulations.
• Experience with international trade and/or freight forwarding, preferred.
• Experience with transportation or warehouse management systems (C2C, Business Central, or similar) preferred.
• Must be able to travel to customer locations as needed to support operational and compliance requirements.
• Proficiency with Microsoft 365 applications, including Outlook, Excel, and Word.
• Successful completion of IATA, IMDG, and 49 CFR training within 90 days of hire, with a minimum passing score of 90%.
• Exposure to international shipping and freight forwarding processes preferred.

KNOWLEDGE SKILLS AND ABILITIES

• Ability to accurately classify dangerous goods using Safety Data Sheets (SDS) and identify required shipping elements.
• Strong attention to detail when preparing marks, labels, and shipping documentation.
• Ability to follow SOPs, checklists, and work instructions consistently and accurately.
• Effective time management to meet carrier cutoffs and daily operational deadlines.
• Clear and professional communication with customers, carriers, and internal teams.
• Ability to recognize non-routine or complex issues and escalate appropriately.
• Basic understanding of shipment coordination and freight documentation processes.
• Organized, dependable, and able to manage multiple tasks in a fast-paced environment.

DIRECT REPORTS

• This position does not have direct reports.

WORK ENVIRONMENT AND SAFETY EXPECTATIONS

• Work is performed in a combination of office, warehouse, and secured/TSA-regulated environments.
• Requires regular presence in warehouse and staging areas to support shipment coordination and compliance verification.
• May travel to customer locations for shipment reviews or operational support.
• Must comply with all company safety policies, SOPs, and secure-site access procedures.
• Required to wear appropriate Personal Protective Equipment (PPE) when in warehouse or operational areas.
• May be exposed to moving equipment, noise, palletized freight, and regulated hazardous materials.
• Maintain cleanliness and organization of assigned work areas and common spaces in accordance with company housekeeping standards.
• Expected to maintain organized, audit-ready shipment records.
• May be exposed to warehouse conditions, including noise, moving equipment, temperature fluctuations, palletized freight, and regulated hazardous materials.
• Ability to work effectively in a fast-paced, production-driven environment while maintaining safety, compliance, quality, and accuracy standards.

PHYSICAL REQUIREMENTS

• Ability to stand, walk, bend, kneel, reach, and climb stairs throughout the workday while working in office and warehouse areas.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds unassisted, including packages or materials.
• Regular use of hands and arms to handle documents, apply labels, inspect packages, and operate pallet jacks or handheld scanners.
• Ability to read computer screens, shipping documents, Safety Data Sheets (SDS), labels, and markings accurately.
• Ability to hear and respond to verbal instructions, alarms, and warehouse equipment movement.
• Ability to communicate clearly in person, by phone, or over two-way communication devices.
• Ability to sustain physical activity and meet operational deadlines in a fast-paced environment.
• Ability to operate standard office equipment, including computer, scanner, copier, and calculator.
• Ability to wear required Personal Protective Equipment (PPE) when working in warehouse or operational areas.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in accordance with applicable law.

WORK SCHEDULE

• Standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for occasional Saturdays, overtime, or adjusted hours as needed to meet operational demands.

Additional Notes

The responsibilities listed above describe the general nature and level of work performed by employees in this role. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

Equal Opportunity Employer

DGM Services, Inc. is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law