Banquet Server and Setup/Host, Busser and Expo

Banquet Server

This position is a hybrid position that includes working in both banquets and the dining room. We are looking for an employee to greet guests, set up and teardown banquet rooms utilizing chairs, tables and AV equipment for guest functions. They will help maintain an efficient, clean, profitable and professional banquet facility by providing quality service, hospitality and function room standards. This position will also be considered a "float" position, and you may be scheduled as a host, busser or expeditor in our dining room. As a banquet server you will provide table service and hospitality to our banquet guests. They will help maintain an efficient, clean, profitable and professional banquet dining room and serving area by insuring quality service and operational standards.

Responsibilities:

• Set up and tear down of all function room space according to Banquet Event Order (BEO) details and company banquet standards.
• To assist Captains and servers with serving food or beverage and stocking buffet lines when requested.
• Participate as a team player to provide smooth operations of this area.
• Keep the banquet rooms, hallways, storage, and banquet kitchen areas neat, clean and well organized.
• Display proper professional attitude, demeanor and cooperation toward guests, peers and management.
• Work in the banquet rooms to provide table service and hospitality to our guests.
• Professionally represent the hotel and property when interacting with guests from the community and industry organizations.
• Ability to work shifts involving set up, cleanup, and tear down procedures.
• Be an ambassador for the restaurant and property. Greet and seat our guests as they arrive, and thank them for their business as they depart.
• Other support duties to help assist guests and servers, such as bus tables, or run to go orders.
• Learn and maintain proper Health Department standards and codes.
• Learn and maintain proper food, bar and wine menu knowledge.
• Communicate customer needs and resolve complaints independently.
• Other duties as required

Benefits:

• PTO after 1 year of service.
• Hotel Room Discounts after 60 days of service.

Qualifications:

• High School Diploma or GED preferred
• 1 year prior food and beverage service experience preferred
• Proper uniform is required and must maintain a neat, clean and well-groomed appearance
• Attendance is essential to the successful performance of this position
• May be required to work varying schedules
• Ability to read and write basic English
• Ability to multi-task
• Ability to lift up to 50 lbs. intermittently during workday

Upon employment, all employees are required to fully comply with Regency Hotel Management rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. It may be changed and updated at any time.

At Regency Hotel Management, hospitality is who we areand what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.