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Remote Tier 1 Support Specialist - ServiceNow & Zendesk

Hypori

Austin, TX
  • Remote job

Hypori, Inc., a leader in cybersecurity SaaS, is seeking a SkillBridge participant for a remote Customer Support position. This role involves assisting with Tier 1 support tasks using ServiceNow and Zendesk, while gaining exposure to enterprise support operations. Ideal candidates should have abilities in customer support, documentation, and basic AWS knowledge. You'll shadow experienced staff, assist with ticket processing, and contribute to support documentation. #J-18808-Ljbffr Hypori

Vacancy posted 1 day ago
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