Front Desk Administrator

Company Description Greenberg Cosmetic Surgery and Dermatology is led by Stephen T. Greenberg, M.D., F.A.C.S., a double board-certified and widely recognized cosmetic plastic surgeon with offices in Manhattan, Long Island, New Jersey, and Florida. The practice is known for its high standards of aesthetic results and its commitment to personalized, attentive care for a broad patient base. Dr. Greenberg is frequently interviewed for his expertise on the latest cosmetic surgery techniques, reflecting the practice's emphasis on innovation and excellence. The team focuses on delivering outcomes that appear natural and refined, helping patients feel confident and comfortable. Joining the practice means working in a professional, fast-paced environment dedicated to exceptional patient experiences.

Role Description The Front Desk Administrator is a full-time, on-site role located in Woodbury, NY. This position is responsible for greeting and checking in patients, answering phones, managing appointment scheduling, and directing inquiries to the appropriate team members. Daily tasks include handling patient registration and paperwork, collecting and updating patient information, and coordinating follow-up appointments. The role also involves managing incoming and outgoing fax communications, maintaining organized records, and supporting the clinical and administrative teams with general office duties. The Front Desk Administrator contributes to a welcoming, efficient front office experience while upholding privacy, professionalism, and high standards of customer service.

Qualifications

• Candidates should possess strong receptionist and front desk skills, including Receptionist Duties and Administrative Assistance.
• Candidates should possess excellent Customer Service and Communication skills to interact professionally with patients and colleagues.
• Candidates should possess the ability to manage office technology and basic clerical tasks, including Fax handling and electronic record updates.
• Candidates should possess organizational skills, attention to detail, and the ability to multitask in a fast-paced medical office environment.
• Previous experience in a medical or cosmetic surgery/dermatology office is preferred.
• High school diploma or equivalent required; additional training in healthcare administration or customer service is a plus.
• Candidates should possess a professional demeanor, reliability, and the ability to maintain patient confidentiality in accordance with privacy regulations.