Senior Liaison Managed File Transfer System Platform Support

Job Description

Job Description

Job Overview:

Pay Range: $50.00hr - $55.00hr

Requirement/Must Have:

• Minimum 8+ years of experience in enterprise platform support.
• At least 4+ years of experience in Managed File Transfer systems such as Liaison or equivalent.
• Strong expertise in MFT technologies, protocols including SFTP, FTPS, AS2, and security practices.
• Proven experience in platform administration, system integration, and incident management in regulated environments.
• In-depth knowledge of Life Sciences and Healthcare industry compliance standards including HIPAA, GxP, and GDPR.
• Strong verbal and written communication skills.
• Experience with cloud-based MFT solutions and hybrid architectures.
• Familiarity with automation tools and scripting languages such as PowerShell or Python.
• Demonstrated leadership in multi-national, cross-functional teams.
• Knowledge of data privacy and information security regulations beyond healthcare such as PCI DSS.

Responsibilities:

• Lead the administration, maintenance, and troubleshooting of the Liaison Managed File Transfer System platform.
• Monitor system performance, proactively identify issues, and implement solutions to ensure high availability and security.
• Manage user access, permissions, and platform configurations to support business operations and compliance requirements.
• Collaborate with cross-functional teams to integrate MFT solutions with enterprise applications and workflows.
• Provide expert guidance on best practices for secure file transfers, data encryption, and regulatory standards in Life Sciences and Healthcare.
• Develop and maintain technical documentation, SOPs, and operational guidelines for platform support activities.
• Drive platform upgrades, migrations, and enhancements in alignment with organizational objectives and industry advancements.
• Serve as a subject matter expert and escalation point for complex incidents, providing advanced troubleshooting and post-incident analysis.
• Support audit activities by ensuring platform logs, records, and configurations meet compliance standards.
• Mentor junior team members, fostering a culture of continuous improvement and technical excellence.

Nice to Have:

• Relevant certifications such as ITIL, CISSP, or MFT platform-specific credentials are highly desirable.

Skills:

• Liaison MFT.
• SFTP.
• FTPS.
• AS2.
• Data Encryption.
• HIPAA.
• GxP.
• GDPR.
• PowerShell.
• Python.
• ITIL.
• CISSP.
• Cloud MFT.
• System Integration.

Qualification And Education:

• Minimum 8+ years of experience in enterprise platform support.
• At least 4+ years in Managed File Transfer systems.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.