Inside Sales Rep

Inside Sales Representative

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you'll do:

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Generate leads for new business and communicate leads with Outside Sales Representatives
• Warm call on lost and/or dormant accounts to retain business
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

Requirements:

• Bachelor's degree preferred or equivalent experience
• Exceptional relationship-building and customer service skills
• Strong ability to multitask in a fast-paced environment
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Establish new rental and sales accounts through telemarketing and by serving call-in customers.

• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract-related information entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements:

• Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why Join Us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your serviceleadership, discipline, integrity, and teamworkare the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.