Part-Time Transcriptionist, Accessibility Services and Resources

Job Description The PT Transcriptionist captions/transcribes verbal communication in real‑time with specialized technology in a variety of settings (class, labs, meetings, formal events) for students, faculty, staff, administration, and/or visitors to LSC, who are Deaf/Hard of Hearing in order to maintain institutional compliance with Section504 of the Rehabilitation Act (Section504) and the Americans with Disabilities Act (ADA). Transcriptionists support and promote all persons’ right to communication equity in learning and workplace environments. Essential Job Functions Provides real‑time captioning services in the classroom setting, as well as in a variety of speaking situations for students, staff, faculty, administration, and visitors at various college functions and events throughout the year, both on‑campus and off‑campus. Communicates with and gathers information from faculty in order to effectively prepare for classroom sessions for both faculty and students. Actively researches situations (and potential situations) involving new, technical, or complex information to gain an understanding of vocabulary that might be used. Communicates client information, client status, and any concerns or challenges to supervisor. Rapidly sets up and breaks down captioning equipment and regularly relocates equipment to different assignment locations as needed. Ethically models positive and inclusive employee behavior. Attends and actively participates in ASR department meetings and activities. Continuously reviews current processes and procedures, and shares challenges and improvement ideas with supervisor and team. Responsible for other reasonable, related duties as assigned. Knowledge, Skills and Abilities Ability and willingness to accept captioning assignments at a variety of times and locations within the LSC service area, as needed, which may include evenings and weekends. Ability to listen to and rapidly understand spoken English, and the ability to restate rapidly in correctly formed English, the full meaning of what is heard in classes, meetings, and events. Excellent knowledge of English grammar, spelling and academic vocabulary. Excellent typing skills (65 wpm net). Ability to effectively use captioning equipment (TypeWell and CART). Excellent written, oral, and interpersonal communication skills. Working knowledge of deafness, Deaf culture and the Deaf community. Strong memory‑recall ability and excellent reading skills. Ability to understand and adhere to LSC Policy on Students with Disability Rights, FERPA rules of the release of student information to faculty, parents, students, and other related federal, state, and local regulations. Proficient knowledge of computer use in the workplace is required, including typing, maintaining an electronic work calendar in the specified program(s), utilizing internet search engines, as well as a variety of programs including word processing, spreadsheets, and databases. Ability to maintain a professional and friendly attitude and to quickly develop rapport with a wide variety of people. Strong interpersonal and communication skills, including tact and diplomacy. Excellent listening and customer service skills. Strong organizational and problem‑solving skills with attention to detail and follow‑through. Ability to maintain confidentiality and discretion. Physical Abilities Repetitive motion with finger and hands due to continuous typing. Sitting and typing for long periods of time. Work Schedule and Conditions Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, as well as general captioning equipment/software (TypeWell and CART). Interface with internal and external contacts as needed to carry out the functions of the position. Work is generally performed in a climate‑controlled office with minimal exposure to safety hazards. May include indoor and/or outdoor laboratory environments with exposure to inclement weather, dust, dirt, etc. May include work in close quarters (e.g., simulated or real truck‑driving cab) as well as providing remote services. Assignments occur at a variety of times and locations within the LSC service area. Includes evenings and weekends assignments. Required Qualifications Associate degree and at least 3 years of related work experience, or an equivalent combination of education and experience. Successful completion of the TypeWell training program or appropriate CART qualifications. Reliable mode of transportation to travel between assignments within the LSC Service Area. Preferred Qualifications At least one year of captioning experience in a post‑secondary education environment. Appropriate CART qualifications, such as RPR or CSR. Salary Hourly Pay Rate is $47.01. EEO Statement Lone Star College is an EEO Employer. All positions are subject to a criminal background check. Lone Star College participates in the E‑Verify program. #J-18808-Ljbffr