Shipping Clerk

Warehouse Order Fulfillment Specialist

Key Responsibilities

• Pull and pick orders against pick lists provided by the Shipping Coordinator, verifying quantities and part numbers.
• Pack, label, and stage completed orders for outbound pickup, ensuring loads are secure and correctly organized.
• Enter and update shipment information in Radius to reflect picked, packed, and shipped status.
• Flag inventory shortages, damaged goods, or partial-fulfillment issues to the Shipping Coordinator promptly.
• Assist the Coordinator in meeting daily shipping deadlines and shifting priorities as volume demands.

Documentation & Recordkeeping

• Prepare and print Bills of Lading (BOL), packing lists, and shipping labels as directed.
• Scan and file BOLs and shipping paperwork to the designated folders for recordkeeping and customer service reference.
• Apply PRO numbers, address flags, and carrier documentation to outbound pallets.
• Maintain accurate, legible records and help reconcile paperwork against completed shipments.

Freight, Parcel & Material Handling

• Operate a forklift to load, unload, move, and position palletized freight safely and efficiently.
• Stage outbound freight in dock and pickup areas and assist drivers with loading as needed.
• Retrieve parcel packages from the front office area and process shipments through FedEx and UPS shipping stations.
• Use a pallet jack to move palletized freight and a ladder to access elevated storage or racking.
• Keep the shipping floor, dock, and staging areas clean, organized, and free of hazards.

Returns & Inbound Support

• Assist with inbound returns and reverse logistics paperwork (RMAs) under the Coordinator's direction.
• Help receive, sort, and put away returned or inbound material as needed.

Physical Safety

• Follow all warehouse safety protocols and PPE requirements around pallets, dock areas, and machinery.
• Maintain current forklift certification and operate equipment in accordance with company and OSHA safety standards.

Qualifications

• High school diploma or equivalent.
• Current forklift certification required (or ability to obtain within a company-defined timeframe).
• 6 months–1+ years of experience in shipping, receiving, warehouse, or material handling preferred.
• Familiarity with warehouse management systems (Radius or similar) and FedEx/UPS shipping software a plus.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to follow written and verbal instructions and work cooperatively with the Shipping Coordinator and warehouse team.
• Dependable attendance and a strong work ethic.

Physical Requirements

• Ability to lift and carry cartons/packages up to 50 lbs.
• Ability to operate a forklift to load, unload, and position pallets (certification required).
• Ability to operate a pallet jack to move palletized freight.
• Ability to safely use a ladder to access elevated storage or racking.
• Ability to stand, walk, bend, and remain on the warehouse floor for extended periods.