MEDICAL OFFICE ASSISTANT/FRONT DESK - ONCOLOGY

Toledo Clinic

General Summary

Perform various clerical duties to support the operation of the office.

Supports the Patient-Centered Medical Home (PCMH) by working with patients, families, providers and other staff to promote timely access to needed care, provide daily continuity of care coordination, and coach patients, families and care givers to understand the patient care plan and self-care management responsibilities.

Essential Duties & Responsibilities

Consistently arrives at work on time and adheres to regular work schedule.
Greets patients and families in polite, prompt, helpful manner.
Provides any necessary instructions/directions.
Provides necessary forms to patient for completion and signature, reviews same for accuracy.
Assures proper completion of the HIPPA forms.
Inputs information into computer.
Verify and/or update insurance information and address information changes.
Informs appropriate office personnel of patient arrival via computer system.
Collects copay and prepares receipt.
Updates schedules with copay information.
May be involved in reconciling and balancing receipts.
Makes change from petty cash.
Maintains proper documentation and processes receipts appropriately.
Assures petty cash receipts are reconciled and signed by second person not involved in collection of money.
Processes incoming phone calls and assures messages are documented appropriately utilizing the EMR if appropriate.
Scans information to EMR if appropriate.
Processes mail.
Ensures that requests for information are handled promptly and effectively.
Ensures letters from Medicare are forwarded to the appropriate individual.
Ensures record requests from insurance companies are handled according to policy.
Ensures record requests from law firms are handled according to policy.
Uses computer system to generate information necessary for billing including printing of schedules and charge tickets.
Maintains clean, orderly waiting area including beverage area and reading materials.
Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling laboratory or radiology work as directed.
Prepares return to work slips as required by office.
May be asked to assist with scheduling patients for follow-up appointments, procedures, second opinions, laboratory and radiology procedures.
Exhibits excellent written and verbal skills.
Utilizes assertive communication skills in addressing concerns or problems.
Participates as a member of organization/institutional committees as requested.
Able to conceive innovative strategies and ideas for the center, exhibiting "out of the box" thinking.
Performs job duties effectively with minimal direction.
Initiates new ideas and projects that enhance patient care or other aspects of services and care.
Service as a team member among co-workers and peers.
Participates in TCCC activities that enhance patient care and work surroundings.
Patient Privacy.
Participates in assuring that all personally identifiable healthcare information of the patient will be maintained confidential.
Assures that any oral or written disclosure of personally identifiable healthcare information should be minimum necessary to serve the purpose of performing quality care to the patient.
Understands any disclosure outside payment, treatment, or healthcare operations requires written patient authorization in each instance.
Understands and demonstrates sensitivity to the cultural diversity of patients, staff, and visitors.

Other Essential Duties May Include but Are Not Limited To

Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

Consistently arrives at work in appropriate/professional attire.

Completes all tasks within established time frame.
Adheres to all clinic policies and procedures.
Ability to excel in an environment of constant change, problems and unexpected interruptions, where extreme pressure to deliver results is expected.
Ability to organize and prioritize tasks effectively.
Ability to read, understand and follow oral/written instructions.
Ability to communicate clearly in person, on the phone, and via the computer to establish/maintain cooperative relationships with patients, families, physicians, staff and other customers.
Knowledge of computer systems and applications.
Skill in using office equipment and handling paperwork/filing adequately.
Skill in customer service principles by creating a pleasant waiting room atmosphere.
Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
Demonstrates adaptability to expanded roles.
Minimum of one year experience as receptionist in health care setting and experience with office equipment.
Working knowledge of Microsoft office and EMRs.

Education:

High School Diploma or GED.

Preferred:

Post high school education in office operations.
Customer service training.

Minimum of 1 year experience as a medical office receptionist in a healthcare setting.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the MEDICAL OFFICE ASSISTANT/FRONT DESK - ONCOLOGY in Maumee, OH vacancy

Medical Assistant - Hematology and Oncology
...Medical Assistant Location: Physicians - Flower Hospital - Medical Office Building 2 Department: Hematology And Oncology Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: A ProMedica Medical Assistant is a key...
Suggested
Full time
Work at office
Flexible hours
Shift work
ProMedica
Sylvania, OH
3 days ago
Office Administrator - Part-Time
...Job Type Part-time Description Office Administrator (Receptionist) - Part-Time Location: Perrysburg, OH Are you a skilled Administrative Assistant looking to join a supportive, passionate team? We have an attractive opportunity for you!...
Suggested
Part time
Work experience placement
Casual work
Work at office
Remote work
Home office
Monday to Friday
Afternoon shift
Sigma Technologies (Ohio)
Perrysburg, OH
2 days ago
Medical Assistant - CMA/RMA - Full Time - Perrysburg - Family Practice
...Medical Assistant - CMA/RMA - Full Time - Perrysburg - Family Practice Job Category: Clinic Requisition... ...scheduling appointments, and assisting with in office procedures; other duties may include assisting the front desk with clerical duties when needed. The ideal candidate...
Suggested
Full time
Work experience placement
Work at office
Immediate start
Flexible hours
NOMS Healthcare
Perrysburg, OH
8 hours ago
Hospice Certified Nursing Assistant - Hospice Aide
$17.65 - $20.35 per hour
...you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate... ...health, hospice, palliative care, or oncology Prior roles in hospital nursing, ICU,... ...Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage...
Suggested
Daily paid
Full time
Local area
Gentiva
Maumee, OH
10 days ago
MEDICAL ASSISTANT/SPORTS MED - M-Th (8-5) & F (8-12:30)
...Medical Assistant Position Toledo Clinic's Sports Medicine Department is seeking a full-time Medical Assistant to provide both clerical and clinical support in a growing practice. Office locations in both Toledo and Maumee OH. This position will be scheduled Mon-Thurs...
Suggested
Full time
Work at office
Relocation package
Toledo Clinic
Maumee, OH
3 days ago
MEDICAL ASSISTANT/FAMILY PRACTICE - FT - M-TH (8-5), F
Toledo Clinic's Family Practice office located in Holland Ohio is seeking a full-time Medical Assistant. This position requires an MA credential (RMA/CMA/CCMA) or the ability to obtain such credential within 60 days of employment. The hours are Monday-Thursday (8-5) and...
Full time
Work at office
Toledo Clinic
Holland, OH
3 hours ago
MEDICAL ASSISTANT
...wellness, and a dedication to excellence, our innovative, growing, multi-state company, WeCare tlc, has an opportunity for a skilled Medical Assistant to join our team for PRN coverage. WeCare tlc operates a health center for the employees and dependents of our client....
Relief
WeCare TLC
Perrysburg, OH
4 days ago
Medical Assistant - Family Practice
...Location: ProMedica Arrowhead Medical Center Department: Family Medicine Weekly Hours: 40 Status: Full time... ...States of America) Job Summary: As a Certified Medical Assistant at ProMedica, you will work directly with patients and...
Full time
Flexible hours
Shift work
ProMedica
Maumee, OH
3 days ago
Medical Assistant - Certified
...excellence in patient care and medical discovery. Representing more... ...at hospitals and medical offices throughout the region. University... ...The Certified Medical Assistant will provide routine clerical... ...process messages from patients and front office staff to physicians...
Work experience placement
Immediate start
University of Toledo
Maumee, OH
2 days ago
Dental Office Assistant - Business Assistant
...Dental Office Assistant - Business Assistant Position Summary: Dental Office Assistant (must... ...puts patients first. Supporting our front office as a Dental Office Assistant, you... ...position Prolonged periods sitting at a desk and working on a computer Must be able...
Daily paid
Work at office
Local area
Bartram Family Dental Care
Toledo, OH
1 day ago
Office Assistant I
...Jumpstart your career at Rehab Medical, one of the nation's leading custom advanced medical equipment providers and a recent Inc... ...application process. The Position : We are looking for an Office Assistant I to join our growing team! Education and Experience...
Work at office
Resource Hub
Sylvania, OH
3 days ago
Office Clerk
...meets passion. Job Description Position Summary The Office Clerk provides administrative support to ensure efficient daily... ...file documents Answer and direct incoming calls and emails Assist with scheduling appointments and meetings Prepare routine reports...
Full time
Work at office
Alphabe Insight Inc
Holland, OH
3 days ago
Office Clerk
$18 per hour
...Job Description: We are seeking a meticulous and organized Office Clerk to join our dynamic team. As an Office Clerk, you will play... ...electronic and physical, to ensure easy access to information. Assist in the preparation of reports and documents as required by management...
Work at office
Flexible hours
Nexxaworks
Holland, OH
4 days ago
Office Assistant - Toledo
...professionally with others to address and discuss information and assist with general inquiries; provide appropriate escalation.... ...suite of applications, collaborative meeting platforms, and general office equipment Familiar with Procurement systems and DocuSign Limited...
Contract work
For subcontractor
Work at office
Local area
Remote work
Long distance
Night shift
Turner Corporation
Toledo, OH
1 day ago
Business Assistant II
...excellence in patient care and medical discovery. Representing more... ...at hospitals and medical offices throughout the region. University... ...SUMMARY The Business Assistant II supports the daily administrative... ...and lendings. Assist front desk as needed. Support...
Work at office
University of Toledo Physicians
Toledo, OH
3 days ago
Medical Dispatcher
$21 per hour
...the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare...
Full time
Immediate start
Remote work
Shift work
Weekend work
PDI Health
Holland, OH
1 day ago
Scheduler
...Medical Scheduling Coordinator This position is responsible for creating all medical... ...email and telephone communications. Assist with daily operations. Adhere to... ...college degree or experience preferred. Front or back office medical experience required (optometry,...
Work at office
Immediate start
Remote work
360care
Perrysburg, OH
2 days ago
Medical Support Staff / Medical Assistant (No Nights, No Weekends!)
...friendly hours and a supportive culture. We’re seeking motivated Medical Support Staff to join our team in Monroe, MI, and Holland, OH.... ...normal operations Willingness and ability to travel between offices for scheduled shifts, training, and coverage Commitment to...
Private practice
Work from home
Shift work
Endocrine Specialists, PC
Maumee, OH
4 days ago
Planner Scheduler
...commitment to all aspects of safety. Assist in providing reliable support to... ...off-site locations as well as FirstEnergy office locations, training facilities and customer... ...matching employer contribution, a choice of medical, prescription drug, dental, vision, and life...
Contract work
For contractors
Work experience placement
H1b
Work at office
FirstEnergy
Holland, OH
3 days ago
10 Month Secretary - High School Counseling Secretary
$18.11 per hour
....15 10-Month Secretary Counseling HS Reports To: Principal, Assistant Principal Employment Status: Full Time FLSA Status: Non-Exempt... ...of proficiency in word processing, database management and office procedures. Proficient in current software. Familiarity with computer...
Hourly pay
Full time
Contract work
Work at office
Monday to Friday
Perrysburg Schools
Perrysburg, OH
3 days ago
Patient Coordinator
$15 - $18 per hour
...Learning through TAG U How You’ll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice...
Full time
Flexible hours
Night shift
Aspen Dental
Perrysburg, OH
4 days ago
Medical Assistant - Psychiatry
$18.42 - $21.02 per hour
...Medical Assistant - Psychiatry Job no: 500952 Work type: Staff - Full-Time Location: Health Science Campus Hospital Toledo... .... • Requires the ability to operate various types of office equipment, including but not limited to Personal computers, fax...
Full time
Work at office
Shift work
Weekend work
The University of Toledo
Toledo, OH
1 day ago
Medical Assistant Full-Time Monday-Thursday
$21 per hour
...that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical... ...General Function: Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and...
Hourly pay
Full time
Local area
Immediate start
Trial period
Monday to Thursday
Weekend work
Neighborhood Health Association of Toledo
Toledo, OH
8 hours ago
MEDICAL ASSISTANT/INTERNAL MED - M/T/TH W
...Medical Assistant Opportunity Toledo Clinic's Internal Medicine Office, located at 3401 Glendale Ave Toledo OH, is seeking a full-time Credentialed Medical Assistant (RMA/CMA/CCMA or the ability to obtain credential within 60 days of hire). The hours are Mon/Tues/Thurs...
Full time
Work at office
Relocation package
Toledo Clinic
Toledo, OH
8 hours ago
MEDICAL ASSISTANT/NEPHROLOGY - M-TH & F (8-2)
...Medical Assistant Position at Toledo Clinic's Nephrology Department Toledo Clinic's Nephrology Department is seeking a full-time Medical... ...provide both clinical and administrative duties in a fast paced office. This position will work Monday-Thursday (8:00-4:30) and...
Full time
Work at office
Relocation package
Toledo Clinic
Toledo, OH
3 days ago
Medical Assistant - PediatriCare Associates
...morning per month. Job Description Summary: Assists with the provision of quality patient care and performs... ...Provides basic, supportive patient care and administers approved medications under the delegation of a Registered Nurse or Licensed...
Day shift
Nationwide Children's Hospital
Toledo, OH
2 days ago
Medical Assistant - Willing to Train!
...Medical Assistant - Willing to Train! EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national... ...Associates Location: Toledo, OH 43623 Travel: Travel to our other offices in Findlay, Bryan and Lima will be required as needed; we do...
Full time
Part time
Summer work
Work at office
Monday to Friday
Shift work
Walker Surgical Center
Toledo, OH
3 days ago
Medical Assistant
...Medical Assistant - Full Time - Instructor - Monday-Friday Ross Education Holdings, Inc. Sylvania - Campus based position - not remote If you are an experienced Medical Assistant looking for something new, consider becoming a fully trained instructor to teach...
Hourly pay
Full time
Local area
Monday to Friday
Day shift
Afternoon shift
ROSS EDUCATION HOLDINGS INC
Sylvania, OH
1 day ago
Medical Assistant - Wood County Pediatrics
...hiring manager prior to hire. Job Description Summary: Assists with the provision of quality patient care and performs... ...Provides basic, supportive patient care and administers approved medications under the delegation of a Registered Nurse or Licensed Practical...
Nationwide Children's Hospital
Bowling Green, OH
2 days ago
Medical Assistant
...Medical Assistant - MA Float Job Type: Full-Time Schedule: Flexible 8 hour and 12 hour shifts. No Weekends Work Location: Old... ...Schedules and monitors patient appointments; may coordinate routine office activities and administrative functions in support of unit...
Full time
Work at office
Flexible hours
Shift work
Health Partners
Toledo, OH
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to MEDICAL OFFICE ASSISTANT/FRONT DESK - ONCOLOGY. Be the first to apply!