Group Account Director

Group Account Director

Reaching the right people has never been harder. Nonprofit donor files are shrinking, campaigns can't afford to waste a dollar, and agencies are tired of vendors who disappear after dropping off a list. Too many organizations are paying more and getting less.

We started Leverage in 2024 to change that. We're a social good data company that helps campaigns, nonprofits, charities, and other mission-driven organizations find their people. We turn behavioral, demographic and donor data into strategy, and our AI-powered models predict who is most likely to engage and convert. The result is less waste, better ROI and a real edge in competitive markets.

We're hiring a Group Account Director to own the day-to-day relationship with some of our biggest client and agency accounts. Our customers include major political campaigns, well-known nonprofits and charities, and other organizations looking for new supporters to fuel their missions. You'll own both strategy and execution, with a clear focus on client satisfaction and retention.

You'll need to be comfortable moving between big-picture thinking and hands-on work quickly. In one day you might brainstorm a new product line from client feedback, help a nonprofit plan its annual donor acquisition strategy, and then get a rapid response text out the door for a campaign. If that sounds energizing, please apply, even if you don't meet every qualification below.

Manage communication with long-standing clients and prospective new business

Give clients sound, strategic guidance on using Leverage's products to acquire supporters

Run SMS rental campaigns end to end: strategy, mobile verifications, contracting, platform setup, audience targeting, creative deployment, QA and reporting

Run email list modeling campaigns end to end: strategy, contracting, audience targeting, QA, delivery and reporting

Prioritize inbound campaign requests, including rapid response, while delivering top-tier service and respecting our capacity and sending calendar

Share customer feedback across the company and use it to improve how we work and what we build

Partner with our executive, operations, and data teams to strengthen Leverage's product offerings

2 to 5+ years of client management experience in the fundraising space, ideally with political, nonprofit, or charity accounts

A solid grasp of digital fundraising basics. Hands-on experience running digital fundraising programs is a major plus, and offline mass market fundraising experience is a plus too

Experience with mass marketing SMS tools such as Switchboard, Scale to Win, Tatango or similar

Experience with some additional fundraising tools, like donation processors (ActBlue, FundraiseUp, Anedot, Classy) and CRMs (EveryAction, Action Network, ActionKit, Substack)

Real interest in both high-level strategy and getting into the weeds of planning and launching campaigns and deliverables

Comfort in a growing startup where responsibilities shift with company priorities and customer needs. No two days are alike

A self-starter mindset. You're at ease building the plane while flying it, and you can work through complicated client and business problems without a set playbook (you may even help write it)

Willingness to sell. This isn't a pure sales role, but you'll handle inbound inquiries and renew accounts with additional services that help clients succeed

Availability for nights and weekends during peak periods, or as part of a rotating on-call schedule

Compensation of $110,000 to $125,000 OTE, with a variable annual performance bonus when you and the company hit assigned goals

Medical, dental, and vision insurance with premiums 100% covered by Leverage

401(k) with a 100% match on your contributions up to 4% of salary

4 months of paid maternity/paternity leave

Unlimited vacation with an enforced two-week minimum (heads up: there may be blackout periods around elections and year-end)

Up to $100 per month for gym or fitness

Up to $100 per month for cell phone and internet

Up to $250 per month for a co-working membership

We're a fully remote startup, and you'd be joining on the ground floor of a company building a suite of solutions to help organizations change the world for the better. We take the work seriously, and we also think it's a lot of fun. When something needs solving, it's often all hands on deck, so a lot will be expected of you, but you'll have real support too.

We care about the people doing this work. That's why we enforce a two-week minimum on vacation and cover fitness costs. Our schedule is flexible, which matters because this won't always be a 40-hour week.