Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Follansbee, WV and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

About our Agency:
Our agency has been proudly serving the community for over 10 years. We're a small but driven team of four, and we're known for offering one of the most competitive commission structures in the area. Based in the Ohio Valley, our office is licensed in West Virginia, Ohio, and Pennsylvania, and were passionate about helping our customers find the right coverage for their needs.

Our agency owner is deeply rooted in the communityan active member of the Weirton Rotary Club, Jefferson and Hancock Sportsman Clubs, and the Steubenville Masonic Lodge. Outside of work, he enjoys hunting, riding motorcycles, and spending time with his family.

We pride ourselves on exceptional customer service, a supportive team environment, and a commitment to doing whats right for our clients. If you're looking to join a tight-knit team with a strong local presence and opportunities to grow, we'd love to connect with you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Eric Waggoner - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.