Public Safety Dispatcher (911 Dispatcher)

Job Description

Job Description

IMPORTANT APPLICATION NOTICE

To be considered for this position, you MUST apply through the official federal application portal. For full details and to submit your application, please visit: USAJOBS - Job 879492600 .

Public Safety Dispatcher (911 Emergency Communications)

Location: Fort Greely, Alaska
Eligibility: Open to all U.S. Citizens
Salary: $46,060 - $74,173 per year (Plus an authorized 3.00% Cost of Living Allowance)

The Role:
We are seeking a highly motivated Public Safety Dispatcher to serve as the vital lifeline between the public and emergency responders at Fort Greely. In this high-stakes, rewarding role, you will answer 911 calls and dispatch law enforcement, fire, and emergency medical personnel to keep our community safe.

Incredible Perks & Benefits:

• Keep What You Earn! Enjoy the financial benefits of living in Alaska with no state income tax , no local sales tax , and no property tax in the area of assignment.
• Relocation Paid: Relocation expenses may be reimbursed to help you get here. Plus, relocation back to the lower 48 states is available after 3 years!
• Return Rights: Current federal employees are eligible for return rights to their previous agency/location.

• Federal Benefits: Enjoy the full range of world-class federal benefits, including comprehensive health/vision/dental insurance, generous paid time off, and a robust retirement package (FERS and matching Thrift Savings Plan).

Key Responsibilities:

• Answer 911 Calls: Assess emergencies, interrogate callers to determine the nature of the crisis, and provide pre-arrival medical or safety instructions.
• Dispatch Responders: Coordinate and deploy police, fire, ambulance, rescue, or HAZMAT units based on local protocols.
• Operate Tech Systems: Use Computer Aided Dispatching (CAD), multi-line telephones, radios, and station alert systems.
• Command Support: Provide initial incident command support and maintain an accurate status of all active emergency personnel and equipment.

What We Are Looking For:

• Experience or Education: Roles are available at the GS-05, GS-06, and GS-07 levels. You can qualify through specialized dispatch/communications experience, a college degree (for GS-05), or a combination of both.
• Resilience: Ability to work in a highly stressful, restricted office environment.
• Availability: Must be able to work shifts, overtime, weekends, and holidays. This is a mission-essential role; you must report to work regardless of weather conditions or base closures.

Certifications Needed (Can be obtained within 1 year of hire):

• Cardiopulmonary Resuscitation (CPR) & Emergency Medical Dispatch (EMD).
• DoD Telecommunicator I and II & DoD HAZMAT Awareness.
• Alaska Public Safety Information Network (APSIN) Full User certification.

Critical Application Tip:
Your resume MUST be two pages or less and clearly show your start/end dates, hours worked per week, and relevant specialized experience.

Resumes over two pages will be immediately removed from consideration!

Ready to apply? Head over to the USAJOBS Portal to complete your application and online assessments!