(USA) Tire & Battery Technician - Automotive-FT

(USA) Tire & Battery Technician - Automotive-FT 735 Southpark Blvd, Colonial Heights, VA 23834-3605 Position Summary As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations. What you'll do Collaborate with other team members to fulfill sales and service requests and educate associates on tools, tasks, resources; mentor new technicians; communicate and develop interpersonal skills for providing safe and efficient customer service. Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality; demonstrate knowledge of point of sale systems, phone and in‑person selling techniques. Leverage digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilize handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapt to new tools and encourage others to use them. Communicate equipment, tools and supply needs to TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions; maintain accurate inventory, audit safety and compliance standards; report complaints, safety hazards and problems with products, services and work areas; complete paperwork, logs and other required documentation; package, label and store merchandise in accordance with company policies; assist members with purchasing decisions and resolve issues. Act as a brand advocate, model high‑quality service and products, influence and inspire others, work in a respectful, supportive, team‑oriented style; understand roadblocks and assist in training team members. Comply with company policies, procedures and standards of ethics and integrity; implement action plans using the Open Door Policy. Complete work assignments and priorities by using policies, data and resources; collaborate with managers, coworkers, customers and other business partners; identify priorities, deadlines and expectations; communicate progress; determine and recommend ways to address improvement opportunities; adapt and learn from change, difficulties and feedback. Respect the individual by embracing differences, building strong relationships, recognizing contributions and supporting growth; strengthen the team and encourage belonging. Act with integrity, maintain highest standards of ethics and compliance, support the company’s regenerative goals; act self‑lessly, remain humble, honest, fair and transparent. Serve customers and members by delivering results, making decisions based on reliable information, balancing short and long‑term priorities, considering how work impacts the team’s ability to deliver on purpose. Strive for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience; drive continuous improvements and embrace new technologies. Minimum Qualifications Valid state‑issued driver's license. Must be 18 years of age or older. Ability to successfully complete all job‑required trainings and assessments within a prescribed time period. Preferred Qualifications Auto service industry experience. Retail experience. Benefits Health benefits including medical, vision and dental coverage. Financial benefits including 401(k), stock purchase and company‑paid life insurance. Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, voting and other benefits. Other benefits including short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education program, and more. Hourly wage range $19.00 to $27.00*. #J-18808-Ljbffr Walmart