SENIOR CHANGE MANAGER- CHARLOTTE, NC (HYBRID)

Job Description

Job Description

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

This Senior Change Manager position, reporting into Compass Group’s Strategic Projects department, offers a unique opportunity to gain exposure through supporting impactful enterprise wide business initiatives in a Fortune 500 company. This role will be responsible for planning and execution of change management strategies for projects that include include enterprise wide process change, large scale technology solution delivery, and operation support to strategic accounts.

Responsibilities:

· Apply a structured methodology and lead change management activities for projects and initiatives

· Develop and implement change management strategies and processes to enable the implementation of organizational changes

· Complete change management assessments and assess change impact

· Consult and coach project teams around change management activities

· Identify, analyze, and prepare risk mitigation tactics

· Create actionable deliverables for communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans

· Work with project managers to integrate change management activities into project plans

· Support communication and training strategy

· Work with various teams and departments to develop and complete communication and training deliverables

· Develop strong working relationships across teams and departments to verify that change efforts are on target and that cooperation will be offered for implementation

· Define and measure success metrics and monitor change progress

· Assist in developing best practices and tools for project execution and management

· Support the building of the CM competency – leveraging defined processes and best practices

· Be a constant advocate for change management and socialization of benefits

Qualifications

· Bachelor’s degree required

· 3-5 years experience and application of change management principles, methodologies, and tools – preferably with a large, matrixed organization

· Prosci Certification and experience with the Prosci ADKAR® Model is a plus

· Proven ability to define and execute change strategies

· Proven ability to address competing priorities within a single project with a positive, can-do attitude

· Proven business analytical capabilities to solve complex business issues

· Proven ability to work efficiently and effectively under pressure in a fast-paced environment

· Flexible and adaptable and able to work in ambiguous situations

· Excellent oral and written communication skills needed to communicate with all levels of the organization

· Familiarity with project management approaches, tools, and phases of the project lifecycle

· Proficiency in Microsoft Office/project management programs (Smartsheet)

· Travel as needed (less than 25%)

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Certain positions may require Florida Level 2 background screening. Details:  

Req ID: 1539711

Compass Corporate 

Julia Vogel 

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