Host - Part-Time

Why us? Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel. Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments. This position will be posted for the next 30 days, or until it is filled. Job Overview The Host at Hotel Teatro creates the first and most lasting impression of the hotel's dining experience, welcoming guests with warmth, precision, and the genuine hospitality that defines every serviceinteraction at this boutique Denver property. This associate manages reservations, coordinates seating, and ensures that every guest feels valued and at home, embodying Hotel Teatro's commitment to refined, personal service in one of Denver's most storied dining environments. Responsibilities ESSENTIAL RESPONSIBILITIES Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality. At Hotel Teatro, we embrace: Historic Landmark Identity - Built within Denver's iconic 1889 Denver Tramway building, Hotel Teatro wears its history proudly - preserved architectural details and a landmark location tell the story of Denver's past at every turn. Boutique Sophistication - Refined, intimate atmosphere that honors the building's grandeur while delivering modern luxury. Culinary Creativity at The Nickel - Home to The Nickel, a farm-to-table restaurant recognized as one of Denver's best hotel dining experiences - locally sourced, seasonal, and as thoughtfully crafted as the hotel itself. Independent & Entrepreneurial Spirit - Encourages innovation and risk-taking, rooted in the bold vision it took to transform a historic building into a world-class boutique hotel. All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Teatro and align with Sage Hospitality's commitment to genuine, meaningful connection. Qualifications Education/Formal Training High School diploma or equivalent Qualifications Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned. Benefits Part Time Hourly Roles Supplemental Pay:Tips Paid sick time and paid leave Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period Calm Health Application Subscription Employee assistance program Eligible to purchase Pet Insurance Great discounts on Hotels, Restaurants, and much, more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral This position will be posted for the next 30 days, or until it is filled. Salary USD $19.29 - USD $19.29 /Hr. #J-18808-Ljbffr