Sr. Business Analyst/ Product Owner

Sr. Business Analyst/ Product Owner

Location: Ashburton Place, Boston

Duration: 12+ Months Contacts - Hybrid

We are looking for a Sr. Business Analyst/ Product Owner with at least 6+ years of IT experience and strong Agile Scrum experience. This resource also needs to have a CSPO, CBAP, or CSM certification.

Top Desired Skills

MUST HAVE A CSPO, CBAP, or CSM certification

• 6+ years of Agile product owner/ business analysis experience.
• 5+ years working within an AGILE environment around the full SDLC, support Agile Systems Development Life cycle: Requirement Definition, Analysis, Design, development, testing and post-production maintenance.
• Experience with government health care and eligibility systems

Position Overview

Senior Business Analyst - Agile Product Owner/ Business Analyst The Executive Office of Health and Human Services is seeking an experienced professional Senior Business Analyst to join the IT team supporting the Department of Transitional Assistance.

Roles & Responsibilities

• Support Agile Systems Development Life cycle: Requirement Definition, Analysis, Design, development, testing and post-production maintenance.
• Provide business systems analysis and process redesign expertise, interacting with business internal and external users to clearly define and document requirements.
• Experience managing agile requirements, prioritizing requirements, and scoping for sprints.
• Experienced in using JIRA, Confluence and SharePoint.
• Monitor systems operation; review daily reports including but not limited to tickets, error reports; track, research and resolve reported issues.
• Gather requirements by facilitating JAD sessions, analyzing system workflows and processes.
• Evaluate information from multiple sources and prioritize user requirements using MOSCOW and other techniques.
• Understand systemic data requirements as they relate to enhancing/changing the business process or system.
• Participate and/or coordinate required testing/validation of system enhancements and fixes, creating and/or executing the test cases including problem determination and resolution.
• Use database querying tools (e.g. TOAD) to run queries for data validation and meet agency's reporting needs. Working knowledge of SQL.
• Provides status updates to business leads/stakeholders and attains timely requirement approvals on documentation
• Prepares all system documentation, including but not limited to business analysis summary, research, presentations, requirements and detailed design documents.
• Monitors System Requests, Change Orders and Information Requests to ensure adequate priority is assigned and are addressed timely.
• Facilitates project meetings and promptly creates/disseminates project summary/meeting notes and status.
• Reviews changes in State and Federal regulations to determine the impact on existing systems and recommends system modifications to accommodate these changes.
• Reviews database structure to ensure the design supports the application.
• Prepares data flow diagrams by analyzing the business needs of end users to determine the flow of data within the organization.
• Function as a mentor for one or more junior staff in areas of expertise, such as: extensive knowledge of the Department's business operations and eligibility systems

Qualifications

• 6+ years of Agile product owner/ business analysis experience.
• CSPO, CBAP or CSM certification required.
• Proven skill and effectiveness in requirements gathering, definition, business planning, data analysis, process analysis, business and functional requirements analysis, system design, testing implementation and change management.
• Skill and experience working on Agile projects.
• Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions.
• Demonstrated experience solving business and technical issues while supporting colleagues in a coaching and mentoring capacity.
• Ability to adapt to evolving business processes and operations.