Seasonal Retail Gearhead / Sales Associate - Part Time (Backcountry)

Seasonal Retail Gearhead (Sales Associate)At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.We are looking for a dynamic and enthusiastic Seasonal Retail Gearhead (Sales Associate) to join our retail team for the holiday season (expected employment from November through February). The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.Holiday Availability: Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday, Christmas, New Year's Eve/New Year's Day).What you get to do every day:Greet and assist customers with their purchasesProvide product information, advice, and recommendations to customersProcess sales transactions accurately and efficientlyMaintain a clean and organized store environmentManage inventory levels and restock merchandiseParticipate in company-wide promotions and marketing campaignsCollaborate with the marketing and buying teams to ensure product offerings align with customer needsContinuously strive to improve customer satisfaction and exceed sales targetsDevelop and maintain knowledge of products, industry trends, and competitorsSpecialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferredOutdoor industry and retail experience, nice to havePerform other duties as assigned by the Store Manager and Assistant Store ManagerWhat you bring to the role:High school diploma or equivalent required; some college coursework preferredPrevious retail sales experience preferredExcellent communication and customer service skillsStrong attention to detail and organizational skillsAbility to work in a fast-paced, team-oriented environmentFlexibility to work weekends, holidays, and evenings — especially during the November through February seasonal periodBasic computer skills and proficiency in Microsoft Office and point-of-sale systemsPassion for outdoor activities and knowledge of outdoor gear and apparelPhysical Requirements:Ability to communicate verbally and work cooperatively with associates and customersAbility to remain standing for up to 5 hours at a timeAbility to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floorAbility to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floorAbility to lift and/or move merchandise weighing up to 50 lbs.Ability to ascend/descend ladders to retrieve and/or move merchandiseAbility to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish workMust have a flexible schedule, including availability for nights, weekends, and holidaysRegular and predictable attendance$18 - $19 an hourThe CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact View email address on click.appcast.io.