Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2013 and is a close-knit team of three focused on building strong relationships with both our customers and each other. Before becoming a State Farm agent, I spent 2.5 years as a team member, which helped build a strong foundation in the business.

I attended Southwestern Oklahoma State University and am a proud parent of three. We enjoy spending time together as a family, especially attending games and staying active in the community.

We’re involved with local organizations and education foundations, and we’re passionate about supporting youth, including teaching a youth group at our church.

For our team, we offer health benefits, a flexible schedule to support work-life balance, and a fun, supportive environment with team lunches, coffee, and celebrating milestones like birthdays.

Our office culture is supportive, flexible, and relationship-driven. We’re looking for someone who is reliable, takes ownership of their work, and leads with compassion - someone who wants to be part of a team that values both people and performance.

ROLE DESCRIPTION:
Jace Foreman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.