Senior Functional Analyst

Custom Software Systems, Inc. (CSS) is seeking a Senior Functional Analyst to provide support, including troubleshooting Production issues, configuring the Workday Finance application, and performing end-to-end testing of integrations, reports, and/or business processes. The Contractor would support the Production Workday environment, future releases, and the development of new solutions and enhancements.

Responsibilities

• Analyze user needs to determine functional and cross-functional requirements.
• Performs functional allocation to identify required tasks and their interrelationships.
• Identifies resources required for each task.
• Knowledge and experience of principles and practices of task order applications or technologies.
• Define and manage application security.
• Participate with TS teams in the software development life cycle for the financials application, Procurement, Workflow, other financials products, and self-service applications.
• Provide responsive support to production issues.
• Perform project management or implementation assistance for new software products.
• Process customer requests, gather requirements, design and perform application setups, assist with technical development, perform unit testing, and production setups.
• Prepare appropriate documentation and provide efficient and effective solutions to meet business needs and maintain the validity of system controls and data integrity.
• Provide support for system administration, implementations, user training, and documenting business processes.
• Provide guidance and advice for process reengineering.
• Set up/customizing Workflows and Self-Service modules.
• Work effectively as a team member and provide excellent support to client users.
• Participate with TS teams in the software development life cycle for HCM and CRM applications and portals.
• Work effectively with delivered HCM/CRM functional modules.
• Provide responsive support to production issues.
• Utilize XML/BI Publisher for human capital management reports.
• Provide guidance and advice for process reengineering.
• Set up/customize Workflows and Self-Service modules.
• Work effectively as a team member and provide excellent support to client users.
• Perform project management tasks associated with the System Development Lifecycle.
• Administer HCM/CRM application security.
• Regression testing of the application and integrations for the upcoming Workday release.
• Partnering with stakeholders to define needs, analyze business processes, and design, test, and implement system solutions.
• Configuring business processes and functional areas in Workday Finance to meet organizational requirements.
• Research and develop solutions for the integration issues between Workday and the Coupa system.
• Managing biannual Workday updates, analyzing feature releases, and implementing new functionalities.
• Document project deliverables such as requirements specification, design, and test results.
• Partnering with stakeholders to define needs, analyze business processes, and design, test, and implement system solutions.
• Configuring business processes and functional areas in Workday Finance to meet organizational requirements.
• Research and develop solutions for the integration issues between Workday and the Coupa system
• Managing biannual Workday updates, analyzing feature releases, and implementing new functionalities
• Document project deliverables such as requirements specification, design, and test results

Citizenship
• US Citizenship or Green Card.

Required Qualifications

• At least ten (10) years of experience in full SDLC for all task order applications and technologies.

Knowledge, Skills & Abilities

• The ability to configure, implement, test, and document solutions in Workday Finance
• Regression testing of the application and integrations for the upcoming Workday release
• Excellent work ethic, communication, and organizational skills
• Possess experience with integrations in Workday (Orchestrate, Studio, EIB, etc.).

Education

• A bachelor's degree in Computer Science or a related degree in the IT field, or equivalent experience.

Compensation & Benefits[1][2]

• Wage Range: Negotiable
• General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:

• Health insurance plans
• Health Savings Account (HSA)
• Dental
• Vision
• Long-term disability
• Short-term disability
• Basic term life insurance
• Supplemental term life insurance for employees, spouses, and dependents
• Simple IRA
• Parking/Commuting expense reimbursement
• Training/Education

[1] Compensation range must be coordinated with and approved by the CSS Chief Operating Officer (COO).

[2] Compensation & Benefits information is required for all Maryland Employers effective October 1, 2024.