Servers

Server Position

Smile!

Clean uniform including apron

A server greets and seats the guest when a host is not available

Greets the table within one minute after guest is sat

Serves guests food and beverages in a positive and friendly manner

Provides information to help food and beverage selections

Presents ordered choices in a prompt and efficient manner

Does a two bite or two-minute check back on the table to ensure guest is satisfied with their meal

Maintains dining ambiance with an enthusiastic attitude

Prepares room for dining, stocking condiments, napkins, service plates, and utensils

Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

To serve alcohol servers must complete and pass ABC class and have a copy of their ABC card on them at all time while serving

Actively helps guests select food and beverages by making suggestions, explaining the specials, identifying appropriate beverage pairings, and answering food preparation questions

Places orders to bar and kitchen through our POS system including special requests and identifying any guest special dietary needs such as allergies

Makes certain food is assembled properly and delivers food from the Expo window to the guest with the proper condiments and utensils

Monitors their section throughout the meal

Maintains table setting by removing used plates and utensils, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs

Clears table before offering guests dessert

Servers are responsible for making all guests desserts

The Server should have the check ready when offering the guest dessert in case they decline dessert

Servers should have a bank of change ready at the beginning and ending of their shift

Maintains proper cash handling and cash-out procedures

Completes nightly side work

Thank guests who are exiting the building

Server Qualifications / Skills:

General math skills

Clear verbal communication

Customer service

Resolving conflict

Teamwork

High energy level

Thoroughness

Professionalism

Maintain good hygiene

Ability to lift and carry up to 25 pounds

Equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.