People Operations Lead [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a People Operations Lead in United States.

This role serves as a central operational pillar within a mission-driven People & Culture function, ensuring smooth execution of HR processes across the full employee lifecycle. It combines hands-on HR operations with employee relations support, benefits administration, and systems management in a fully remote, unionized environment. The People Operations Lead acts as a trusted first point of contact for staff HR inquiries while ensuring compliance, consistency, and accuracy across all HR workflows. This position plays a key role in maintaining efficient hiring, onboarding, and offboarding processes while continuously improving internal systems and employee experience. It requires a high level of discretion, emotional intelligence, and independent judgment when handling sensitive employee matters. The environment is collaborative, values-driven, and deeply focused on equity, justice, and organizational wellbeing.

Accountabilities:

• Manage day-to-day HR operations across employee relations, benefits administration, HRIS management, hiring coordination, and onboarding/offboarding processes.
• Serve as the first point of contact for employee inquiries, providing timely, accurate, and compassionate support on HR-related matters.
• Support employee relations processes, including intake and documentation of concerns, assistance with conflict resolution, and coordination of performance management actions in collaboration with HR leadership.
• Administer benefits programs, including enrollments, life event changes, leave management (FMLA, disability, parental leave), and coordination with external vendors.
• Oversee HRIS data integrity, payroll-related adjustments, and compliance with multi-state employment and tax requirements.
• Manage recruitment operations including job postings, applicant tracking, background checks, reference verification, onboarding coordination, and offboarding processes.
• Maintain HR policies, employee handbook updates, and internal communications while supporting training and HR process alignment across teams.
• Contribute to HR reporting, KPI tracking, employee feedback analysis, and continuous improvement of People Operations systems and workflows.

Requirements:

• 3–5 years of experience in HR generalist, HR operations, or people operations roles with exposure to multiple HR functions.
• Strong knowledge of employee relations processes and ability to handle sensitive workplace issues with discretion and professionalism.
• Familiarity with U.S. employment laws and regulations, including FMLA, ADA accommodations, COBRA, and multi-state payroll compliance.
• Experience managing HR systems (HRIS), payroll-related processes, and data accuracy in a distributed or complex organizational environment.
• Excellent written and verbal communication skills, with the ability to draft clear policies, guidance documents, and employee-facing communications.
• Strong organizational and analytical skills with the ability to improve workflows and manage competing priorities independently.
• High emotional intelligence, empathy, and ability to build trust across diverse teams in a remote-first environment.
• Preferred: prior experience working in unionized environments and fully remote organizations.

Benefits:

• Salary range of $75,000 – $89,999 depending on experience
• Fully remote work within the continental United States
• Comprehensive benefits package including medical, dental, and vision coverage for employees and dependents
• Employer-sponsored life, short-term, and long-term disability insurance
• 20 days of vacation, 15 holidays, and 12 sick days annually
• Paid family leave (up to 3 months, subject to approval)
• Sabbatical eligibility after 5 years of continuous full-time service
• Access to FSA and employer-funded HRA
• Employer-sponsored 401(k) retirement plan
• Mission-driven, equity-focused, and collaborative work culture

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.