FLORAL/LEAD CLERK

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department. Monitor and maintain sanitation to company standards and health department regulations Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department Merchandise and display products to increase sales Implement price changes and monitor scan integrity Control and monitor inventory throughout the department and maintain FTD records Communicate with vendors, monitor and control inventory received Implement all company programs as directed and communicates purpose, objectives and procedures to team members Review display planners and implement to company guidelines Prepare and hang signs as needed Prepare for and perform inventory Attend required classes and meetings Review department statements, follows up on discrepancies Communicate information to upper management and store personnel Review department bulletins, follows through and implements all company programs. Complete required forms Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Ability to handle stressful situations Knowledge of basic math High school diploma or equivalent Floral experience Second language: speaking, reading and/or writing The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. #J-18808-Ljbffr Kroger