Locations Manager

Locations Manager page is loaded## Locations Managerlocations: NC - Wilsontime type: Full timeposted on: Posted Todayjob requisition id: Req.162283Our associates celebrate lives. We celebrate our associates.Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple locations and multiple lines of business within the Funeral Home industry. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.**JOB RESPONSIBILITIES****Financial Management*** Develop annual business plan* Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals* Accountable for monitoring and achieving annual financial goals* Understand industry finances, how daily activities impact financial outcomes, and making appropriate sustainable business decisions* Approve expenditures and invoices including overtime**Operations*** Manage the day-to-day activities ensuring on-time services; exceeding client family expectations* Remove barriers, encourage ideas, and identify improvements* Resolves moderately complex problems; provides resolution guidance to supervisors and empowering accountability* Assure the location’s operating practices comply with applicable federal & state regulations and Company policies* Responsible for establishing location goals and priorities* Develop, communicate, and monitor goals, priorities, processes and procedures* Manage frontline supervisor’s responsibilities, expectations, and accountabilities* Effectively present and communicate Company and Market strategies, values, and goals to location staff* Collaborate with Location Management for resource sharing, ideas, and business or operational enhancements* Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements* Maintain building, facilities, and grounds in a clean, manicured, and working order budgeting appropriately for repairs including equipment and furniture* Ensure all safety, quality control, and compliance standards are adhered**People Development** * Develop a strong, trusting, and reliable team* Understand team members career aspirations and provide assignments to develop skills and/or close gaps* Constructively address issues and provide tangible and appropriate feedback* Develop frontline supervisors’ proactive and collaborative management style in order to increase employee engagement and minimize turnover* Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration* Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff* Establishes pay, recommends pay increases, special pays, and career advancements* Discipline staff as necessary; writes development plans to close behavior or skill gaps* Collaborates with Human Resources throughout discipline, development, and termination processes* Recommends and discusses terminations with Market Leadership**MINIMUM Requirements****Education*** High School Diploma or equivalent required* At least twelve (12) hours college courses in Finance & Accounting strongly preferred* At least twelve (12) hours college courses in Marketing or Business strongly preferred**Certification/License*** Requires applicable state Funeral Director Licensure* Technical schooling diploma Funeral Services/Mortuary Science preferred* Bachelor’s degree in Mortuary Science where required by state law**Experience*** At least nine (9) years industry experience in applicable discipline with progressively increased responsibilities* At least four (4) years’ experience managing people and effectively managing budgets and expense control required**Knowledge, Skills and Abilities*** Knowledge of industry competitive pricing, demographic patterns, and market competition strongly desired* Knowledgeable in Financial and Business acumen* Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers* Proficient in MS Office suite including Outlook, Word, Excel, and PowerPoint**Work CONDITIONS**## ## Work Environment* Work indoors and outdoors during all seasons and weather conditions* Care center personnel may have exposure to various chemicals and fluids* Cemetery personnel may have exposure to chemicals and equipment* Limited amount of local and/or multiple location traveling required* Professional Dress is required when in contact with families* Personal safety equipment/appropriate attire required for cemetery or crematory environment## ## Work Postures* Frequent, continuous periods of time standing, up 6 hours per day* Sitting continuously for many hours per day, up to 6 hours per day* Climbing stairs to access buildings frequently## Physical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage* Ability to lift up to 50 lbs. to assist with moving bodies## Work Hours* Working beyond “standard” hours as the need arises* Travel up to 25%Postal Code: 27896Category (Portal Searching): OperationsJob Location: US-NC - Wilson #J-18808-Ljbffr