Konala Krew Member

Job Description

Job Description

Come join the Konala Team!

Konala is a healthy fast-food restaurant franchise on a mission to change the way people view traditional fast food. We provide a healthier option as conveniently as traditional drive-thru competitors.

We are a fast-paced drive-thru restaurant with an enjoyable work environment -- music, air conditioning, and no open flames, grills, fryers, or grease vapors.

Our focus is simple: Cleanliness. Quality. Service. Speed.

Job Summary

Krew Members are responsible for delivering an exceptional guest experience while executing Konala standards in food preparation, order accuracy, cleanliness, and speed of service.

This role works across positions including drive-thru, front counter, hot line, cold line, prep and cook. Krew Members play a critical role in maintaining operational flow and upholding the brand's commitment to quality and hospitality.

This position reports to the General Manager and Store Leadership Team.

Key Responsibilities

Guest Experience

• Provide friendly, professional, and efficient customer service 
• Greet guests and create a welcoming experience
• Accurately take and process customer orders
• Communicate clearly with team members to ensure order accuracy 
• Resolve guest concerns by escalating to leadership when needed

Operational Execution

• Prepare Food items according to standardized recipes and portion guidelines
• Maintain speed and accuracy
• Follow all Konala procedures
• Ensure all orders are assembled correctly before serving
• Support smooth shift transitions and team communication

Cleanliness & Food Safety

• Maintain a clean and organized workstation
• Follow all food safety, sanitation, and health regulations
• Properly label, rotate, and store food items
• Complete assigned cleaning and changeover tasks
• Maintain personal hygiene and uniform standards 

Teamwork & Culture

• Work collaboratively with team members across all positions
• Maintain a positive, high-energy attitude in a fast-paced environment 
• Be coachable and open to feedback
• Support teammates during busy periods
• Represent Konala's culture through professionalism and accountability 

Qualifications:

• Dependable and punctual
• Thrives in a fast-paced environment
• Strong multi-tasking and communication skills
• Positive attitude and team-oriented mindset
• Willingness to learn and follow systems
• No prior experience required -- we provide training

Who We're Looking For

We are looking for good people.

We can teach you the systems.

We cannot teach work ethic or character.

If you are dependable, positive, and ready to work hard in a supportive and energetic environment, we would love to meet you!

Benefits

• Employee Discount
• Flexible scheduling
• Paid training
• Growth opportunities with Konala