Revenue Specialist

Job Summary

The Staff Revenue Accountant is responsible for supporting revenue recognition, accounting compliance, and customer order processing in accordance with US GAAP and ASC 606. This position reviews customer contracts and sales orders, ensures accurate revenue recording within NetSuite, and supports the monthly close process through reconciliations, journal entries, and financial analysis. The role works closely with Commercial, Legal, Services, and Accounting teams to maintain accurate customer, billing, and revenue records.

Key Responsibilities

• Review and interpret customer contracts, order forms, statements of work, and related documentation to identify key contract terms and revenue recognition requirements.
• Ensure sales orders, invoicing, and revenue recognition are properly recorded in accordance with company policy, US GAAP, and ASC 606.
• Process customer orders in NetSuite accurately and timely, with particular attention to month-end and quarter-end deadlines.
• Partner with Commercial, Legal, Services, and other internal teams to obtain required documentation and resolve order or revenue-related questions.
• Work with the Services team and Senior Revenue Accountants to review project hours and milestones for accurate recognition of services revenue.
• Perform month-end close activities, including preparing journal entries, account reconciliations, and flux analyses.
• Process customer terminations, returns, and credit memos.
• Validate customer balances related to recognized revenue, deferred revenue, unbilled revenue, and invoicing.
• Research, prioritize, and respond to internal and external requests related to revenue recognition, sales orders, contracts, and invoices.
• Assist with preparing revenue-related information and supporting documentation for the annual external audit.
• Communicate issues, discrepancies, risks, and process improvement opportunities to the Revenue Accounting team and manager.
• Cross-train with team members and provide backup support as needed.
• Complete ad hoc accounting, reporting, and process improvement projects.

Minimum Education & Experience Requirements

• Bachelor’s degree in Accounting, Finance, or a related business discipline required.
• Two to five years of experience in accounting, sales operations, order management, or revenue accounting required.
• Experience in a sales-driven software or SaaS organization strongly preferred.
• Knowledge of US GAAP and revenue recognition requirements under ASC 606 required.
• Experience reviewing and entering orders for complex software contracts preferred.
• Prior experience with monthly close activities, journal entries, account reconciliations, and financial analysis preferred.

Special Requirements

• Ability to manage multiple priorities and meet strict month-end and quarter-end deadlines.
• Ability to handle confidential customer, financial, contractual, and company information with discretion.
• Ability to work independently with minimal supervision while collaborating effectively across departments.

Knowledge, Skills, and Abilities

• Strong knowledge of US GAAP and ASC 606 revenue recognition principles.
• Strong analytical, problem-solving, and data-review skills.
• Advanced Microsoft Excel skills, including pivot tables, VLOOKUPs, and complex formulas.
• Proficiency with NetSuite or another ERP system; NetSuite experience is highly preferred.
• Familiarity with CPQ and Avalara is desirable.
• Ability to review contracts, order forms, and statements of work and identify relevant revenue accounting considerations.
• Strong attention to detail, accuracy, organization, and follow-through.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to explain accounting and revenue concepts clearly to individuals with varying levels of financial knowledge.
• Collaborative, proactive, and self-directed work style.

Additional Desired Characteristics

• SaaS or software industry revenue accounting experience.
• Experience supporting audits and preparing schedules for external auditors.
• Experience working with deferred revenue, unbilled revenue, credit memos, customer terminations, and complex invoicing.
• Familiarity with sales operations, commercial contracting, and professional services revenue.
• Process improvement mindset and willingness to cross-train across accounting functions.

Work Environment

This position is typically performed in a professional office or hybrid work environment and requires regular use of computer systems, NetSuite, Microsoft Excel, and other financial applications. The role involves frequent collaboration with Accounting, Commercial, Legal, Services, and other internal stakeholders. Additional time or flexibility may be needed during month-end and quarter-end close periods.