Residential Case Manager

Job Details Location: HOUSTON, TX 77054 Position Type: Full Time Education Level: 4 Year Degree Travel Percentage: Up to 25% Shift: Day Job Category: Nonprofit - Social Services Schedule Monday-Wednesday and Friday 9 a.m. - 6 p.m. Thursday 12 p.m. - 9 p.m. Local Travel: 5% Work Model: 100% onsite Total Compensation Package Hourly Compensation: $21.63 Pay schedule: semi-monthly Medical, Dental, Vision, Life and Disability Insurance Programs Generous Paid Time Off – 11 paid holidays per year, up to 3 personal holidays, 15 paid Vacation days per year, approximately 7 hours per month of accrued Sick days. 401K – agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee. Company paid Life Insurance Company paid Long Term Disability Employee Assistance Program Qualifications Bachelor’s degree in Psychology, Counseling, Social Work, Sociology, Criminal Justice, Public Health, or another social science. Minimum of one year experience working within a housing program or with survivors of domestic or sexual violence, or a similar social service setting with vulnerable populations. Experience within a residential setting strongly preferred. Experience with crisis management strongly preferred. Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams). Texas driver’s license with a good driving record; reliable transportation; ability to travel to off‑site locations using personal transportation if applicable. Responsibilities Empower, support, and monitor domestic and sexual violence clients as assigned, in accordance with agency, funder, and state/federal guidelines. Maintain accurate and detailed client documentation in compliance with agency and funder requirements. Work cooperatively with residential staff to create a positive and safe environment for both employees and clients. Create and maintain an environment of diversity, equity, and inclusion. Provide support services and meet regularly with clients to assess needs, set goals, and identify barriers that may prevent residents from transitioning from the shelter. Manage an average caseload of 19-24 families. Provide referral information and identify legal rights for clients as part of case management. Attend weekly Case Team Meetings for feedback, information, and recommendations. Report abuse or neglect to either Child Protective or Adult Protective Services. Perform other duties as assigned. Skills and Assets Excellent attention to detail. Professional objectivity and appreciation for confidential information. Ability to follow instructions and adhere to policies and procedures. Ability to prioritize tasks to meet individual and team deadlines. Growth mindset and strong teamwork orientation. Strong communication skills, both verbally and in writing. #J-18808-Ljbffr Houston Area Womens Center