Executive Assistant to Senior Management

Location Hybrid,Dover, NH, 03820,United States Employee Type Exempt - FT

OUR LEADERSHIP PHILOSOPHY

At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following:

LEADERSHIP COMPETENCIES

Demonstrates Interpersonal Awareness & Skills A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication and contribute beneficially to team dynamics. Embraces Change & Learning This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change. You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances. Utilizes Critical & Creative Thinking Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one’s immediate responsibilities. As an individual leader, you will actively look for and share opportunities for improvement, show open-mindedness to new ideas and professionally challenge inefficient processes. You will also actively contribute to defining solutions and promoting innovation. Takes Personal Ownership This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self-improvement and skill development.

POSITION SUMMARY

The Executive Assistant to Senior Management operates at a senior professional level, providing high-impact administrative, operational, and strategic support to six Executive Vice Presidents and secondary support to the CEO and Board of Directors. This role requires independent decision-making, advanced organizational judgment, and the ability to influence and coordinate at the highest level of the credit union. The Executive Assistant to Senior Management will use discretion, judgment, confidentiality and knowledge of the organization to facilitate Senior Executive activities as well as support organizational objectives.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Executive Partnerships: Provides direct support to six Executive Vice Presidents, each responsible for enterprise-wide functional areas. Board & Committee Packages: Produces Board of Directors and committee materials, delivering high-risk, high-visibility work requiring precision, confidentiality, and executive-level communication. Schedules & Meetings: Manages calendars, interviews, in-person and virtual meetings, and onboarding activities in support of the executive team. Reports & Presentations: Supports Executive Vice Presidents and their teams in the preparation of monthly reports, presentation materials, and executive packages. Events & Meetings: Coordinates headquarters functions, meetings, and special events. Priorities & Efficiencies: Operates with minimal direction, independently determining priorities, resolving issues, and creating efficiencies that enhance executive effectiveness. Partnerships & Relationships: Collaborates with leaders across the organization and external stakeholders, representing the interests of Senior Executives in cross-functional coordination and strategic relationship management. Judgment & Decisions: Exercises professional discretion in managing sensitive information, appropriately escalating issues, and anticipating organizational needs.

JOB SPECIFICATIONS

Two to five plus years or progressive responsibilities supporting senior‑executive leadership, including support of multiple executives simultaneously. Strong interpersonal skills, confidentiality, diplomacy and tact are essential to this role. Must be highly motivated, ability to work both independently and in a team environment. Excellent organizational, proofreading and editing skills. Excellent written and oral communication skills. Must possess strong analytical and problem‑solving skills. Experience with Microsoft Office tools, including PowerPoint, Excel, Adobe Acrobat Pro, Teams, and Email. Systematically manages time, maintains an orderly workspace, prioritizes projects, completes tasks in a timely manner, and maximizes productivity in a fast‑paced environment.

EDUCATION, TRAINING & EXPERIENCE

BS or BA college degree in business or relevant field. Five years to eight years of similar or related experience providing executive-level administrative support.

WORK ARRANGEMENT

The working arrangement for this position is a minimum of 4 days in person. Hybrid work can be an opportunity to find the right balance between working in the office and remotely, especially if it supports individual success and the needs of our organization. Hybrid schedules are determined by the hiring manager based on business unit needs and may vary by department.

TRAVEL REQUIREMENTS

Travel will be required for ongoing training, meetings and/or other business needs.

BACK OFFICE BENEFITS

We know life doesn’t pause when you’re at work — and your benefits shouldn’t either. At Lighthouse Credit Union, we offer real support for real life, with perks that help you stay healthy, grow your future, and take care of what matters most. Student Loan & Tuition Assistance – Whether you're paying off debt or going back to school, we help lighten the load. Employee Loan Discounts – Get access to lower rates on personal loans, just for being part of the team. Weekly Paychecks – Because waiting two weeks shouldn’t be the norm. 401(k) with Employer Match & Profit Sharing – We invest in your future with generous contributions and immediate vesting.

TIME OFF THAT RESPECTS YOUR LIFE

Lighthouse Leave Program – Paid time off for major life moments, from welcoming a child to caring for a loved one. Volunteer Time Off (VTO) – Give back to your community with paid time to serve. PTO + Paid Federal Holidays – Rest, recharge, and celebrate without worry. Balanced Schedule – All branches close by 5pm and on Sundays — no late nights or unpredictable shifts. Comprehensive Medical, Dental & Vision Plans – Coverage that starts quickly and fits your needs. HSA/FSA Options – Save pre‑tax dollars for everyday health expenses. Discounted Pet Insurance – Because furry family members deserve care too. Employee Assistance Program (EAP) – Free, confidential support for life’s challenges — available 24/7.

CULTURE & CONNECTION

Annual Bonus Program – Celebrate your wins, your teammates’ successes, and the Credit Union’s growth — together. Engagement Groups – Join communities like Pride at Work, Women in Leadership, Book Club, and more. Ongoing Training & Career Growth – We invest in your development from day one. Annual Summit & Team Outings – Celebrate wins and connect with coworkers across the organization. LIGHTHOUSE CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr Kids for the Future