Retail Specialist

Retail Specialist

The Retail Specialist is responsible for in-store support of a designated geographic territory for Chiquita products at specified customers. In this role, you will support product display, store marketing efforts, space-to-sales, best practice integration, etc. and manage in-store resources/results. This individual identifies/develops necessary training needs for customer in-store staff and is interactive with divisional and store produce management.

Duties and Responsibilities

Operational Execution:

• Direction and inspection of store retail execution
• Works with sales and supply chain team to determine monthly retail priorities
• Communicates priorities to customer - Conducts store audits to monitor and improve retail conditions
• Manages scorecard performance utilizing data from multiple sources and conducts performance updates internally and externally
• Develops process for maximizing Chiquita resources and customer resources to support store specific initiatives

Analytical:

• Development and utilization of exception based analytics to measure customer performance, drive sales and improve in-stock conditions
• Assist Chiquita Retail Customer Manager with assigned analytical tasks
• Monthly Ad tracking, promotional analytic support
• Identify and work with Chiquita and customer management team on stores that have compliance issues; create success metrics

Account Penetration:

• Develop relationships at multiple levels within the customer produce group as part of the 360-degree penetration strategy

Job Requirements

• Bachelor's Degree or equivalent applicable experience required
• 2 years' consumer products retail related experience
• Flexible work schedule and 70% travel
• In-store field support experience is preferred
• Strong relationship building and customer service skills a must
• Analytical and problem-solving skills, experience in taking initiative and making appropriate decisions. Planning and organizing skills essential.
• Strong detail orientation and communication skills essential
• Proficiency with computer systems and applications (especially Word, Excel, PowerPoint essential).
• Proven ability to take direction from multiple sources
• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction

Physical Environment

• Frequently required to walk, stand, sit
• Most work is performed in a temperature-controlled office environment
• Incumbent may sit for long periods of time at desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

This position requires satisfactory passing of a drug test in accordance with Florida Statute § 440.102.

Flexible work from home options available.