Server

Responsibilities & Skills 1. Provide excellent customer service Greet customers warmly and create a welcoming atmosphere. Listen attentively to customer needs and concerns. Address any issues promptly and professionally. Exhibit a positive attitude and willingness to assist. Skills: Communication skills, empathy, patience, problem-solving. 2. Greet customers and present menus Welcome customers with a friendly demeanor. Hand out menus and answer initial questions about the menu. Provide information on daily specials or promotions. Skills: Interpersonal skills, knowledge of the menu. 3. Make suggestions based on preferences Ask about dietary restrictions and preferences. Offer recommendations tailored to the customer's tastes. Provide information about popular dishes. Skills: Menu knowledge, communication skills, listening skills. 4. Take and serve food/drink orders Note down orders accurately and ensure special requests are communicated to the kitchen. Serve orders promptly and correctly. Ensure orders are presented attractively. Skills: Attention to detail, multitasking, time management. 5. Up-sell when appropriate Suggest additional items like appetizers, desserts, or beverages. Highlight premium menu items. Use suggestive selling techniques without being pushy. Skills: Salesmanship, product knowledge. 6. Arrange table settings Set up tables with appropriate utensils, glassware, and napkins. Ensure tables are properly arranged for the number of guests. Present a visually appealing dining environment. Skills: Attention to detail, organization, aesthetics. 7. Keep tables clean and tidy Clear empty dishes and glasses promptly. Wipe down tables and chairs between guests. Regularly clean and reset tables after each use. Skills: Cleanliness, efficiency. 8. Deliver checks and collect payments Present bills accurately and professionally. Accept various payment methods (cash, credit cards, mobile payments). Handle transactions securely and courteously. Skills: Math skills, attention to detail, professionalism. Also possess the ability to work well under pressure, collaborate effectively with kitchen staff, and maintain a sense of teamwork. Adaptability and a willingness to go the extra mile for customer satisfaction are also highly valuable traits in this role. #J-18808-Ljbffr Torsap Thai Kitchen