Guest Services Associate

AKA University City is hiring for an Guest Services Associate with 1+ years’ guest services experience!

RESPONSIBILITIES

• Empathetic and Caring. Showing care for guests and resident when faced with challenges.
• Willing to Go Above and Beyond.
• Ability to Anticipate Guests’ Needs. Engaging and Inquisitive personality
• Calm and composed at all times, ability to work in busy stressful environment and keep calm.
• Always Smiling.
• Knowledgeable about the Local Area and provide personalized recommendations.
• Resourceful, expect the unexpected.
• A Great Ambassador for AKA University City and the AKA Brand as a whole.

REQUIRED QUALIFICATIONS

• High School Degree or equivalent, required.
• 1 years’ previous Guest Services experience.
• Proficiency in English (written and oral).
• Meticulous attention to detail.
• Ability to work a flexible schedule, including nights and weekends.

ABOUT AKA UNIVERSITY CITY

Welcoming you to Cira Centre South’s innovative vertical neighborhood, AKA University City encompasses 268 ultra-luxury furnished hotel and apartment residences in Philadelphia. Located on the upper 18 floors of Cira Centre South, AKA University City strives to enhance the experience of every resident, going above and beyond the typical extended stay hotel to offer a compelling lifestyle experience. The property’s 28th floor, Level28, is dedicated to our residents’ well-being and enjoyment with an expansive glass-enclosed Olympic-sized pool, state-of-the-art Technogym fitness center and yoga area, 3D golf simulator, outdoor terrace with fire pits, sophisticated a. Lounge, business center facilities, and a private screening room. AKA residents can also enjoy Walnut Street Café, a highly anticipated addition to Philadelphia’s burgeoning culinary scene, and Cira Green, a spectacular one-acre elevated urban park offering an array of cultural arts events and experiences. Designed by Pelli Clarke Pelli Architects with interiors and amenities from Lissoni Associati, the location of AKA University City at Cira Centre South has a prominent place in the Philadelphia skyline - and the highest views of any residential building in the city.

Equal Opportunity Employer


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