DISTRIBUTED COMPUTER SYSTEMS ANALYST

Requisition No: 877345


Agency: Department of Education

Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 48002902

Pay Plan: Career Service

Position Number: 48002902


Salary: $42,561.57 - $46,817.73


Posting Closing Date: 06/22/2026


Total Compensation Estimator Tool

Florida Department of Education

Division of Technology and Innovaion

Education Data Center

Location: Tallahassee Turlington Building

Position Title: Distributed Computer Systems Analyst (CS)

Salary Range: $42,561.57 - $46,817.73, typically hired at the minimum salary

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement is being used to fill multiple vacancies.

This advertisement may be used to fill multiple vacancies up to six months.

"Employment is contingent upon successful completion of a level 2 background screening pursuant to Chapter 435, Florida Statutes."

APPLICATION INFORMATION & HIRING REQUIREMENTS:

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• * Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Reneisha Clayton, View phone number on click.appcast.io

JOB DESCRIPTION:

This Desktop Support Technician role supports the Departments IT infrastructure by maintaining and upgrading end-user devices, implementing cloud-based collaboration tools, and providing remote and on-site technical support. The position is part of a collaborative team focused on delivering reliable security, and user-friendly technology services to agency staff. Work with other Data Center to set up new clients or to change existing clients' hardware and software configurations.

• This position is not approved for teleworking and must report to the location listed above.

DUTIES & RESPONSIBILITIES:

Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Upgrade and maintain devices to the latest agency-approved version of Windows 11.
• Deploy and support Microsoft 365 applications across user devices.
• Provide remote and onsite support for teleworking employees using:
• Microsoft Remote Assistance and Remote Help for secure, real-time troubleshooting.
• Microsoft Teams for chat-based support, screen sharing, and collaborative problem-solving.
• Assist with backing up Data Center Help Desk.
• Create and maintain technical documentation for supported hardware and software.
• Reconfigure workstations for new and existing users, including hardware and software setup.
• Collaborate with Data Center teams to onboard new users and modify existing configurations.
• Research, evaluate, and test emerging technologies aligned with team goals.
• Asist with implementing collaboration and cloud-based tools such as Teams, OneDrive, SharePoint Online, and M365.
• Support mobile devices and application management tools, including Intune, BitLocker, and Azure Active Directory.
• Participate in on-call or callback rotations as needed.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Required Licensure/Registration/Certification/Experience or Education:

• Effective verbal and written communication skills.
• Ability to analyze and resolve technical issues independently or collaboratively.
• Strong organizational and multitasking capabilities.
• Working knowledge of PC hardware, Windows operating systems, and Microsoft 365 Applications.
• Familiarity with Microsoft Remote Assistance, Remote Help, and Teams for remote support and collaboration.
• Experience with mobile device management and encryption tools.
• Ability to evaluate data and make informed decisions.
• Ability to establish and maintain positive working relationships.
• Commitment to producing high-quality, efficient, and user-focused services.

PREFERRED QUALIFICATIONS:

• Productive under tight timeframes and balance multiple and competing priorities.
• Maintain goal-directed behavior and performance sometimes under stressful conditions.
• Interact courteously with others.
• Demonstrate consideration of the workload concerns of others and must not negatively affect the productivity and morale of the unit.
• Attendance is essential.

FLORIDA DEPARTMENT OF EDUCATION MISSION STATEMENT:

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida's students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

FDOE's goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Florida Department of Education (Link to agency website)

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions (

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth


* Highly skilled, professional environment

*Maternity and Parental Leave Benefits

For a more complete list of benefits, visit

* We care about the success of our employees.

* We care about the success of our clients.

* We are always improving our technology, our tools, our customer's experiences and ourselves.

* A rewarding experience for reliable, compassionate and professional employees.

LEAVE INFORMATION: (CS)

• Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave -. Career Service employees earn 8.667 hours of sick leave credits per month

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

Selective Services System (SSS)

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website.

SPECIAL NOTE

Please note that this position requires an on-site schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Telework is not available for this role.

If you experience problems applying online, please call the People First Service Center at View phone number on click.appcast.io

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.


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