Field Engineer 1

Company Description:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Job Posting ExternalJob DutiesRoad System Design and Delivery - Collaborate during Solution Definition phase of the project and create two-dimensional computer-aided (CAD) files for Field Engineer 2 review. Support and participate in the site survey and point cloud gathering process; combine two and three-dimensional (point cloud) imagery to assist in determining space required for the automated guided vehicle (AGV) road system. Incorporate this data into a Road System proposal. Work at customer site to implement/refine/validate the actual Road System. Work directly with the Software Engineer to incorporate blocking, itinerary checks, decision points, order, and vehicle priorities.Navigation Design and Delivery - Support and participate in the onsite map gathering process; compile and validate the data to generate the initial site map. Work onsite to test/refine/validate the navigational map, adding any necessary infrastructure to ensure high navigational confidence is maintained throughout the facility. Review navigation map with Field Engineer II before implementing in a production environment.Solution Support - Participate in Project meetings and conference calls with internal resources. Assist in work required in preparation for all site visits. Analyze data to support inquiries and decisions being made by customers and other departments. Beyond technical service representatives (1st level troubleshooting), provide 2nd level troubleshooting assistance for other resources in the department and branch or dealer technical leads.System and Acceptance Testing - Support internal resources through system and acceptance testing process; understanding of the solution scope, working to align on testing process, participating in testing, identification & resolution of issues will be required during this phase. Work with all internal resources to document aligned consensus through both processes.Project Documentation - Document all work related to the design and development of any solution for Field Engineer 2 review.Minimum QualificationsLess than 2 years' related experienceBachelor’s degree (Electrical, Mechanical, or Mechatronics Engineering)Non-degree considered if 12+ years of related experience along with a high school diploma or GEDExtensive travel (over 20%)Extensive overnight stays (over 20%)Job requires employee to drive a lift truckJob requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workdayMust be within one hour of a major airportPer 8-hour shift. Sit 4 hours and stand 4 hours. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent lifting, walking and climbing stairs. Occasional use of office equipment (copiers, printers, etc.).Preferred QualificationsExperience in trouble shooting technical challenges. Professional communication skills. Possess AutoCAD and basic SQL database knowledge.Work Authorization:Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.No agency calls please.Compensation and Benefits:Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.EOE Veterans/Disabilities