Dispatcher

Responsibilities Operates emergency communications equipment, receives and dispatches police or fire emergency calls via telephone and electronic dispatch equipment, and operates various online data entry terminals. The Operations Center operates 24/7/365, requiring nights, weekends, holidays, and overtime. Regular attendance, punctuality, and readiness to work at designated locations on assigned days and hours are expected. Under general supervision, receives calls concerning crimes, emergencies and other activities; routes appropriate law‑enforcement and fire personnel to the scene; forwards hospital‑related calls to the appropriate location; and monitors radio traffic to maintain contact and status of law‑enforcement personnel. Qualifications and Requirements High school diploma or GED and six months of public and/or private‑sector dispatching preferred. Clerical, secretarial, or closely related experience with extensive public contact in person and/or by phone, working with computers, or performing closely related duties is required. Must be able to obtain within one (1) year of employment and retain Texas Commission on Law Enforcement. Must be able to work any shift and extended hours as needed. Must be willing and capable of completing all required courses and classes for certification requirements. Must possess a valid Texas motor vehicle driver’s license. Must pass a pre‑employment drug screen and/or physical exam. Employees are subject to random drug/alcohol testing throughout employment. Must obtain a Telecommunicator license from the Texas Commission on Law Enforcement (TCOLE) within one (1) year of employment. U.S. citizenship is required by TCOLE. Must complete TCIC/NCIC, TLETS, and TDD training within six (6) months of employment and an extensive training period. Must have and maintain a satisfactory driving record. Must have proficient typing skills with a minimum speed of 40 WPM or higher with accuracy. Regular in‑person attendance is required. #J-18808-Ljbffr