Auto Service Advisor
european auto care
Job Description
Job Description
The Auto Service Advisor will support an independent automotive shop by guiding customers through service needs, coordinating repair work, and ensuring a high-quality experience from initial recommendation through follow-up. This role reports to the Service Manager and Shop Owner and includes regular travel to customer sites.
Responsibilities
- Recommend appropriate automotive services based on customer needs.
- Prepare clear and accurate repair estimates.
- Manage work orders throughout the service process.
- Coordinate repair activities with automotive technicians.
- Provide timely updates to customers on service progress.
- Support quality assurance for completed repairs.
- Review invoices for accuracy and completeness.
- Follow up with customers after service completion.
Preferred Qualifications
- 3+ years of experience in automotive service advising.
Vacancy posted 2 days ago
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