Senior Account Manager

Senior ACCOUNT MANAGER Florida Reports To : Group Account Director Start Date : Immediately Location : Florida OVERVIEW Turnkey , a full-service experiential marketing agency based in Chicago that works with some of the largest and most respected brands in the country, is seeking a qualified candidate to serve as a Senior Account Manager servicing an online sports betting client. The role will be based in Florida. RESPONSIBILITIES Become an expert on and immersed in the brand, ultimately becoming an extension of the client team. Work directly with clients on a daily basis to understand needs, KPIs, and what you can do to help drive their business forward. Planning Together with the rest of the Turnkey Account Team, help lead the planning for activations across the calendar year and across multiple properties, including idea generation, fabrication, sourcing, staffing and implementation planning. Identify consistent threads that can weave through activations across different genres and different cities, making the brand instantly recognizable. Oversee a team of two Account Executives that will lead all activation on-site. Develop a relationship with property contacts that can drive the client’s business forward and build a collaborative relationship between property‑agency‑brand. Together with the Group Account Director, manage the creative process that ultimately lead to engaging, breakthrough concepts being delivered to the client. Manage an overall yearly calendar that includes all activations in multiple cities, assigning a responsible party to each one. Work with vendors such as fabricators or premium products companies to help produce elements required for the consumer experience. Overcommunicate to clients in a way that they feel informed and educated on all plans and brand activity. Implementation Oversee Account Executives and assist them in managing all on-site efforts as necessary. Based on scheduling conflicts, be prepared to be the on-site lead when necessary. Take a broader strategic view of on-site execution, identifying elements to optimize and processes that can better serve the client, property and internal agency team. Serve as the key on-site contact for various sponsorship activations at sports and entertainment properties. Creatively solve problems as they arise on-site. Post-Event Manage all result tracking in a comprehensive system or document, providing timely reporting to the clients. Update clients daily on results, problems, solutions, staff performance and any other important nuances. Ensure all elements are properly transported and stored in a way that they will be ready for the next activation. Other Manage overall program budgets across multiple properties and projects, sending regular, timely updates to clients so they are fully informed. Continually deliver strategic thinking and points of view to the client, identifying moments to take advantage of, pieces of culture to tap into, or innovative new ways to engage their targets. Work cross‑functionally with client social, content or loyalty teams to ensure the activations are impacting as many parts of the business as possible, beyond our day‑to‑day sponsorship clients. Drive a proactive culture among the entire account team, ensuring members are bringing solutions and ideas to the client as opposed to simply being told what to do. This role requires regular travel. Nearly all of that travel will be within the state of Florida. Work hand‑in‑hand with Turnkey Finance, Legal and HR business units on all pertinent matters. Be willing to work nights and weekends as necessary. QUALIFICATIONS 4-7 years experience in sponsorship activation, sponsor servicing, sports marketing, or related field. Agency, team or brand experience is preferred. Highly organized with strong attention to detail. Proactive and able to focus on several different projects at once. Experience with brand activations, including on‑site implementation. Ability to work non‑traditional hours, as required. Ability to meet deadlines for time sensitive projects. Comfortable with client communication on the phone, via videoconference or in person. Ability to build positive relationships with clients. Ability to work within a team setting. Bachelor’s degree required. ADDITIONAL INFORMATION Position will offer a competitive salary and bonus program, commensurate with experience. In addition, Turnkey offers a robust benefit package including Medical + Prescription Drug, Dental, Vision, Paid Time Off, Company Holidays, 401K, Life STD/LTD, and more. Turnkey is an Equal Opportunity Employer. #J-18808-Ljbffr