Key Carrier Coordinator
$16 - $16.5 per hourThe TJX Companies, Inc.
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service. Creates a positive internal and external customer experience Acts as Manager on Duty adhering to company policy and procedure Ensures store team performs tasks and activities in accordance with store plan; Addresses immediate customer service issues and provides appropriate coaching to Associates Exercises discretion regarding customer service policies to satisfy customers Maintains accurate Associate coverage in service areas for a positive customer experience Provides feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Able to work a flexible schedule, including nights and weekends
- Knowledge of company standard software, systems, and procedures
- Knowledge of merchandise flow in stores
- 1 year retail, 6 months leadership experience
$16 - $16.5 per hour
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