Employee Benefits CSR

Employee Benefits CSR Growing independent insurance agency seeks Employee Benefits CSR with a minimum of 1 year’s experience. This position is responsible for servicing and maintaining all existing/renewal group benefit plan clients. We’re looking for a highly professional customer service attitude and a strong desire to develop and maintain healthy client relationships. Strong organizational skills and attention to detail are a must. Job Responsibilities Ensures all aspects of quoting, proposal preparation and enrollment process are completed timely and accurately. Able to develop and maintain a great working relationship with clients and insurance companies while servicing all aspects of the accounts during the year. Presents the renewal proposal to the client; coordinates all aspects of open and ongoing enrollment including paperwork, online enrollment portal, and conducting open enrollment meetings for clients’ employees as needed (may include public speaking). Provides ongoing customer service to employer, employees and covered dependents, including assistance with enrollment, coverages, claims, and any other issues that may arise. Job Requirements Minimum of 1 year Employee Benefits (group health) experience Extensive knowledge of group medical, dental, vision, disability, life benefit plans; familiarity with current employee benefits laws, both state and federal Proficiency in MS Office, including but not limited to: Word, Excel, Outlook An active Health and Life license Strong communication, writing, organization, and presentation skills Ability/desire to learn, and initiative to advance Professional appearance Strong customer service skills and experience Ability to work both independently (a self-starter) and within a collaborative team environment Job Benefits Competitive Pay Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc. #J-18808-Ljbffr The Misch Group