Group Leader- Med Device Microbiology Lab Operations

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2024, Eurofins generated total revenues of EUR 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionPosition SummaryThe Laboratory Operations Group Leader is responsible for daily oversight of laboratory activities and people leadership to deliver high-quality laboratory outputs that meet all quality and safety requirements, and client expectations. This role combines technical expertise, team management, and process improvement to ensure smooth laboratory operations.Key ResponsibilitiesTeam Leadership & Development• Accountable for training and mentoring direct reports.• Conduct performance reviews, provide coaching and feedback.• Accountable for fostering a positive team environmentMaintain a low attrition rate within the teamIdentify and develop future leaders and technical experts through mentoring, coaching, and career development programs.Promote a culture of accountability, collaboration, and inclusion that values diversity and continuous learning.Utilize employee incentive programs to recognize exemplary performance• Ensure compliance with HR and organizational policies related to people management.Operational Management• Accountable for supervising and coordinating daily lab operationsPlan and schedule tasks efficiently to meet client TATs.Ensure all preparations and processes are in place to successfully conduct testingFind and solve problems to prevent delays in daily lab operationsAccountable for ensuring appropriate staffing levels, including overtime and weekend coverage.• Responsible for all productivity metricsMaintain on time performance rates and proactive communicationMaintain defect-free laboratory documentation (First-pass metrics)• Accountable for lab and consumable inventory systems.Maintain effective Kanban system within department• Implement Lean/continuous improvement initiatives to improve laboratory processes. • Evaluate current and future equipment needs to support departmental goals and productivity (i.e. Capex)• Support effective communication on client testing and projectsRespond to client project inquiries with professionalism and accuracy, ensuring timely communication and resolution to support project successPrepare accurate and timely testing and project quotations in alignment with client requestsDevelop routine client testing quotes independentlyCollaborate with management to prepare non-routine or complex quotationsCoordinate project timelines, deliverables, and updates to ensure client satisfactionQuality & Compliance• Accountable for ensuring adherence to all quality and compliance requirements within the laboratory, (e.g., GMP, GLP, ISO).Oversee equipment calibration and maintenance activitiesFind and solve problems to prevent quality issues in daily lab operationsResponsible for team outputs and overall team performanceResponsible for accuracy and timely completion of investigations• Ensure adherence to all laboratory safety requirements.• Responsible for all quality metricsMaintain a consistently low rate of operator-related error investigations within the teamDrive timely completion of all required training across the team.QualificationsMinimum Qualifications:MUST be eligible to work in the US indefinitely without restriction or sponsorship.Education & ExperienceBachelor's degree in Biology, Chemistry, or related Life Sciences field.Minimum 3–5 years of laboratory experience; at least 2–3 in supervisory or leadership roles, preferred.Technical KnowledgeWorking knowledge of laboratory instrumentation, analytical methods, and software (e.g. Electronic Lab Notebook (ELN), Lab Information Management System (LIMS)).Familiarity with regulatory and accreditation standards (GMP, GLP, ISO).Familiarity with Microsoft Office productsLeadership & CommunicationStrong leadership and team-building abilities.Excellent planning, organizational, and multitasking skills.Effective verbal and written communication skills.Strong technical writing skillsPreferred AttributesExperience in GMP-regulated environments.Prior experience working in a microbiology or life sciences laboratoryFamiliarity with Lean, Six Sigma, or similar process improvement methodologiesAdditional InformationWorking schedule will be Full-Time, First Shift, M-F 8am-5pm. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. No relocation assistance will be given. 25% travel may be required. This position is NOT remote. What we Offer:Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA Medical Devices is a Disabled and Veteran Equal Employment Opportunity employer.SummaryType: Full-timeFunction: ScienceExperience level: Mid-Senior LevelIndustry: Biotechnology