Retail Store Manager - Fannie May

About the Role:

Love leading teams and creating great customer experiences? Join Fannie May , a division of Ferrero, and help bring moments of joy to customers through premium chocolates and exceptional service.

We are seeking a Retail Store Manager to lead our White Oaks location in Springfield, IL. In this role, you'll drive sales, lead a high-performing team, and ensure an outstanding customer experience every day.

Main Responsibilities:

• Lead daily store operations and drive sales performance
• Recruit, hire, train, and develop team members
• Coach and motivate employees to achieve store goals
• Maintain store presentation and merchandising standards
• Manage scheduling, payroll, inventory, and store operations

About You:

• Prior retail leadership or management experience required
• Strong leadership, customer service, and problem-solving skills
• Ability to coach, motivate, and develop a team
• Organized and comfortable managing multiple priorities
• Basic Microsoft Office proficiency

Food, specialty retail, or hospitality experience is a plus.

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

Our Benefits & Perks:

Careers with caring built in - discover our benefits here.

The base salary range for this position is $43,000 - $57,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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