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User-Focused IT Helpdesk Technician I

City Bank

City Bank is seeking an IT TAG I Technician to provide first-call resolutions for internal customers. You will troubleshoot hardware and software issues across desktops, laptops, and mobile devices, and assist with configuring and provisioning IT assets for hardware refreshes.

You may participate in on-site support and onboarding/off-boarding for network access, while maintaining accurate hardware records and supporting SLA/KPI targets.

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Vacancy posted 5 days ago
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