Delivery Driver (non CDL)

Position Description: Pay Rate: $24.00/hour The primary focus is the delivery of product to customers, ensuring customer satisfaction through on‑time delivery and professional interaction. The Delivery Driver (non‑CDL) is responsible for providing timely transportation of products from origin to destination as assigned, unloading and staging products at the customer’s place of business, and maintaining a professional representation of the Company in all interactions. Key Responsibilities Abide by all Company safety policies and state and federal transportation regulations. Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type. Collect payments from customers in monetary form acceptable to the Company. Efficiently unload cargo and stage products at the customer’s place of business. Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery. Maintain professional representation of the Company in all interactions with customers and through responsible driving. Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records and other records required by law and Company policy. Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.). Provide timely transportation of product from origin to destination as assigned. Competencies Action‑Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaboration: Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively: Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Decision Quality: Making good and timely decisions that keep the organization moving forward. Drives Results: Consistently achieving results, even under tough circumstances. Ensures Accountability: Holding self and others accountable to meet commitments. Equipment Utilization: The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. Health and Safety: The ability and skill to manage and apply safe systems of work. Masters Service Conversations: Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Navigates Field Service Interactions: Briefs customer on service interaction, confirms logistics of visit/interaction, defines scope of service interaction, displays appropriate body language with the customer, offers alternative or interim solutions, reads the customer’s tone and body language, reflects and plans for future interactions. Plans & Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. Policy & Procedures: Monitoring, interpreting and understanding policies and procedures and ensuring their alignment with organizational strategies and work objectives. Service Into Sales: Recognizing sales opportunities during service interactions to enhance overall customer service, presenting products and solutions in a compelling way, recognizing clues for added needs, referring added customer needs to appropriate team, and transitioning from service to sales conversation. Verbal Communication: Expressing ideas, requesting actions, and formulating plans and policies through clear and effective verbal communication. Qualifications High School or GED degree. 1–2 years of related experience preferred. Skills: Navigates Field Service Interactions, Policy & Procedures, Masters Service Conversations, Service Into Sales, Verbal Communication. Physical Demands and Working Conditions The employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell. The employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds may be required. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment exposure to weather conditions and moderate noise levels is common. Approximately 75% of the time, travel is required; overnight stays are not required for non‑CDL drivers. EEO Statement American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace. #J-18808-Ljbffr